Gopuff的动态

"Remember the early days of online shopping? We were so skeptical about #Flipkart and #Amazon, we insisted on cash on delivery (COD) and often demanded open-box inspections, but they refused to do so. Fast forward to 2024, and we're trusting these platforms enough to prepay. Yet, #Flipkart still insists on opening boxes before delivery. Seems like some things never change! #OnlineShoppingEvolution #TrustIssues #flipkart #bigbillionays #greatindianfestival #amazon

In case you missed the #announcement, and the #rollout, this is #HUGE - in more ways than one - especially for #Texas #gigworker #shoppers from an every. second. counts. #perspective. Unlike most #tapandpay #consumer venues, another big Texas #player, #Walmart, has its own #payment #solution (https://shorturl.at/x7tVY) but it can #create a #roadblock for the majority of #gigworker #shoppers who use #gig #worker #platforms that Walmart doesn’t #partner with. #TapAndGo

Why Isn't There a Middle Ground in Payment Options on #Amazon & #Flipkart and other E-commerce Platforms? With this week's flood of deals on e-commerce platforms, I've noticed something about payment options that could be improved. Currently, there are two main choices: 1. Pay in full. 2. Pay in EMI. However, I’ve noticed platforms tend to push EMI transactions by offering bigger discounts (CC discounts) on those. But what if there was a middle ground? Imagine buying a product worth ?80K, and you have ?40K to pay upfront. You should be able to pay the ?40K now and finance the rest, but this option doesn’t exist. Instead, you’re forced to convert the entire ?80K into EMI, and if it’s not interest-free, you end up paying interest on money you already have. I’m not an expert on finance, but I believe it would be more convenient if e-commerce platforms introduced a partial payment option, allowing users to pay part upfront and convert the balance to EMI. It’s something worth considering for a better customer experience. What do you think?

?????????????????? ?? ?????????? ???????????????? ?????? ?????????? ???????? ?????? ????????????. Client is doing ???????????????????????? and has a balance of ??????$ in this account. He appealed ?? ?????????? from a professional but every time Walmart rejected the appeal. He contacted me through ????????????????. I took the case and reinstate the account with ?????? ???????????? ???? ???? ????????'??. ?????? ?????? ?????????????? ???? ???? ?????????????????? ?????? ???????? ???? ?????????????? ????????????????????. #APPEAL #suspension #walmart #walmartshopping #dropshipping #reinstatement #Amazon #walmartfinds #business #sale #facebookpost

With Prime Day behind us, there's no better way to start planning for the next major sales event (Cyber-5 is only 120 days away ?) than by analyzing your Prime Day performance. The Pacvue team has worked tirelessly over the past two weeks to put together our most comprehensive Prime Day report yet, featuring exclusive insights, trends, and expert analysis. Here are some of my favorite findings from the report: ?? Brands' average daily spend increased globally, but Europe outpaced the US, with EU spending increasing 36% YoY vs. 26% in the US. ? DSP Spending increased 39% from 2023, showcasing the increased popularity of the ad type that targets the full shopper journey. ?? Some categories leaned into Prime Day and other categories chose to hold back. Toys & Games went big this year with spending increasing 191% YoY. Tools & Home Improvement leaned out and reduced spending by 10% from last year. Despite the new summer deal events from Walmart and Target, Amazon continued to flex its muscles as the eCommerce leader, breaking records and cashing cheques. Check out the full report to see how your brand compared?? in the comments ?

Sharing my personal experience. It might differ for others. When I order from any Q commerce store, I majorly do it for groceries and milk. For me groceries are 99% of my order volume. And since we have looking at pictures of unhygienic dark stores I will try to stay away as much as I can since I can not bet my health over convenience. So, if groceries goes out, why would I even look at Q com apps. So all those D2C brands who are running to get onboarded on these stores are just piggy backing on grocery deliveries. How many times do you buy an earphone, a laptop charger, or a cctv. All these are dependent on after sales service. Yes there is huge spike in Q commerce order volumes currently but those are mostly daily use items. If you have any other experience or some other data to prove otherwise, I would really appreciate if you can share with us all. Thanks a ton if you can take the pain and share your analysis with us. #qcommerce #groceries #fasteelivery #10mindelivery

This is a new scam ?? and is becoming a very bad new norm. That too it is happening across the board ??♂? Hope industry experts and e-commerce platforms are taking a look at it carefully. We need to protect customer's interest and fairness for products based on quality. #ecommerce #amazon #flipkart #customer #reviews #ratings #consumer #badpractices #realtalk #cashback

Why are so many American households choosing delivery for their online grocery needs? Walmart and Instacart are driving this shift by offering deep discounts on delivery for customers signing up to their membership programs. The results can be seen in delivery's rapid growth from June to August of this year compared to the same time period last year: - Sales: Up 16% - Users: Up 14% - Orders: Up 15% These discounts arent's just sparking short-term gains for these major players—they’re reshaping consumer habits and expectations. To respond, grocers should use similar tactics, but instead of using discounts to promote delivery services (with its higher cost to serve), promote pickup: ?? Offer incentives for customers to choose pickup during less busy time slots. ?? Waive pickup fees as a potential incentive for membership sign-ups. ?? Position pickup as the most convenient and value-driven option, ensuring consumers see it as the smarter choice for the long term.

Customer service requires a cohesive and integrated approach between your entire organization and its customers. Here is a case study on how Rappi f#cked that up and lost a weekly customer while also attracting negative reviews. https://lnkd.in/gz6x5hd5 #marketingagency #customerservicetips #ivancadavid