An insightful article from Esther Fung at The Wall Street Journal, but what is even more fascinating is the comments section from Esther's post. It seems that while SMB's consider price important, it doesn't always equate to the best quality. At Jitsu we hear time and again from our customers that we go above and beyond for our shippers. Looking for an alternative? Then don't look any further, we're here waiting for you!
Small and medium-sized businesses said they are delighted that UPS and FedEx are courting them, seeking to deliver their parcels. What’s most surprising? The depth of discounts. Long-time UPS customer Michael Goldblatt, whose company in Johnstown, Pa., ships tire chains, said a FedEx salesman this year offered him a double-digit percentage point discount. “They were eager and hungry,” Goldblatt recalled. The FedEx representative asked him to keep mum about the offer, and even reached over to scribble across Goldblatt’s notes when the shipper jotted numbers down, Goldblatt said. Goldblatt, whose annual shipping costs are around $500,000, ended up staying with UPS, which he said offered him an even bigger discount than FedEx. #parcels #transportation
