Tolu went above and beyond to help an older guest stranded with a flat tire. After AAA told her it would be a four-hour wait, Tolu assessed the tire and changed it for her in the cold. The guest was incredibly grateful and tried to pay him, but Tolu refused, encouraging her to share her feedback instead. She told him, "We need more people like you in this world." Tolu’s kindness and dedication make him a standout leader in training, and we’re lucky to have him on our team!
Retail Maintenance Service Technician III at Giant Eagle
3 天前I've had to do that 3 different times coming across people stranded at air pumps waiting on AAA or other road services. Thankfully all in warmer weather situations.