FUN.com的动态

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, USA. Salary -? 50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gtuMkJ-e #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

?? #OpportunityAlert ?? Spread the word! ?? Like ??, Comment ? (tag your connections ??), or Repost ?? to share! ?? Grow your network while helping others find jobs. Let’s connect talent to opportunities! ????♀????????????? #Hiring #JobOpportunities #CareerGrowth #NetworkingTips #JobSearch #HiringNow

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, Canada,? USA. Salary -? 50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gmWCh7ew #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

Great opportunity in Nashville

You need help with handling your customer service but there isn't enough work to justify hiring a full time staff member? That's where I come in. I take on your first line support and manage your client email requests. I can handle any query that is thrown at me and answer according to your company's guidelines. I help build a Frequently Asked Questions database that the team can refer to. If the query needs more investigation than a simple answer, I can escalate the query to the appropriate person/department and follow the query to resolution. I work 1-2 hours a day and customer support is one less thing for your to worry about. Interested to find out how this could work? Let's talk! #customerservice #clientexperience #customersupport #customersupporthero

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#hiring Production Agent, Atlanta, United States, fulltime #opentowork #jobs #jobseekers #careers #Atlantajobs #Georgiajobs Apply: https://lnkd.in/gjQKUgDN Overview:Role Purpose:The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.DoSupport process by managing transactions as per required quality standardsFielding all incoming help requests from clients via telephone and/or emails in a courteous mannerDocument all pertinent end user identification information, including name, department, contact information and nature of problem or issueUpdate own availability in the RAVE system to ensure productivity of the processRecord, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutionsFollow standard processes and procedures to resolve all client queriesResolve client queries as per the SLA's defined in the contractAccess and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clientsIdentify and learn appropriate product details to facilitate better client interaction and troubleshootingDocument and analyze call logs to spot most occurring trends to prevent future problemsMaintain and update self-help documents for customers to speed up resolution timeIdentify red flags and escalate serious client issues to Team leader in cases of untimely resolutionEnsure all product information and disclosures are given to clients before and after the call/email requestsAvoids legal challenges by complying with service agreementsDeliver excellent customer service through effective diagnosis and troubleshooting of client queriesProvide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutionsAssist clients with navigating around product menus and facilitate better understanding of product featuresTroubleshoot all client queries in a user-friendly, courteous and professional mannerMaintain logs and records of all customer queries as per the standard procedures and guidelinesAccurately process and record all incoming call and email using the designated tracking softwareOffer alternative solutions to clients

DVA is not associated with this job posting Customer Success Manager (North America - Remote) https://lnkd.in/g8fz6gY9 Description TLDR; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems. Hospitable.com is a remote-only and fully distributed company. We hire based on timezones. What you will be working on Your mission will be to make our customers raving fans of our product and company. You'll be doing this through the following: Customer Relationship Management: Develop and maintain strong, long-lasting relationships with assigned customers by acting as their primary point of contact, understanding their business needs, and ensuring their satisfaction with our software. Quarterly Business Reviews: Conduct Quarterly Business Reviews (QBRs) with assigned customers to assess the current use of the software, discuss upcoming features, and identify any challenges or opportunities for improvement. Product Roadmap Updates: Keep customers informed about the latest product developments, upcoming features, and how they can leverage these to achieve their business objectives. Gather feedback to influence future product enhancements. Upsell and Expansion Opportunities: Proactively identify and drive opportunities for customers to expand their use of our software, whether through additional features, higher-tier subscriptions, or complementary products, aligned with the customer's strategic goals. #jobvacancy #careeropportunities #apply #jobopportunity #hr #instajob #jobseekers #business #career #workfromhome #jobvacancies #job #resume #newcareer #hiringnow #opportunity #militaryspouses #veterans #hiringveterans #opportunities #jobpost #careerpath #vacancy