Front的动态

查看Front的公司主页,图片

37,650 位关注者

Imagine if grocery stores stocked crackers in three separate aisles as opposed to one. Yeah, we wouldn’t be stoked either. The same should go for your knowledge base! Karen, our Knowledge Base keeper, advises that best practice is one topic per source. This way, when AI crawls your help center to answer a customer question, finding the answer is as easy as grabbing those crackers at the store. If AI needs to cite more than three sources to provide an answer, consider consolidating that information into a single aisle, uh, article. For more tips and templates for making your knowledge base AI-ready, download our guide: https://bit.ly/4f2cQYD

  • 该图片无替代文字

要查看或添加评论,请登录