福莱的动态

please attend this session, details are on the poster

Only 4 days left! ? Secure your spot for the N.A.R. Rule Changes Roundtable this Thursday, September 12th, 2:00 PM! Gain expert insights on the latest N.A.R. rule changes, understand how they impact your business, and get practical strategies from industry leaders to stay ahead. ??♂??? Don't miss this opportunity to ask questions, connect with professionals, and ensure your business thrives in a shifting market! ???? #RealEstateUpdate #BusinessGrowth #EscrowExperts #NARChanges #PacificPlayaRealty

After reflecting on our decades-long practice and talking with our clients, we decided to centre the entirety of our work around a single concept: Resonance. In 2024, we unveiled our new philosophy to a select group of clients, partners, experts, and others in our network at an exclusive event. The evening featured presentations, discussions, and activities that shone a light on things like our four-pillared Resonance Model and the necessity of pivoting in this chaotic and swift-paced communication landscape. But what is resonance, anyway? Watch the video to find out and visit https://okt.to/kzBCKV to learn more. Thank you to our guest speakers: Melati Wijsen, Evelien Verschroeven, Wissam SAHRAOUI, Sabrina Winand, Laetitia Menard, and Barney Worfolk Smith ??.

Wish you could better navigate unexpected challenges and manage external stakeholders? This free workshop, designed specifically for businesses in the Birmingham and Solihull area, focusses on the often overlooked challenge in managing external environments and stakeholders. ?? In today's dynamic business landscape, understanding the external environment and effectively managing stakeholders are critical for organizational success. That's why our upcoming half-day workshop is designed to equip you with the essential tools and insights needed to navigate these challenges with confidence. ?? Through interactive sessions and practical case studies, participants will gain a comprehensive understanding of how external factors such as market trends, regulatory changes, and competitive forces impact their business. ?? https://lnkd.in/enrDNJcu Anastasios Sophia Susanna Nick Solihull Chamber of Commerce Greater Birmingham Chambers of Commerce Solihull Metropolitan Borough Council Birmingham City Council

I attended this insightful panel discussion about communicating #change this week. Here are my 4 key takeaways: 1?? to build trust, ensure your comms expresses humility and is clear and consistent 2?? respect that colleagues will go on different change journeys - be flexible, be agile 3?? explain what the change means at the market level, organisational level, and people level - align it with your strategic priorities 4?? it’s okay to not have all the answers! Be honest and empathetic, apply positive listening techniques, and speak to those who are most impacted Many thanks to the Institute of Internal Communication, Rob Jones, Addea A., Shetal Joshi (FIIC) and Ranjit Sidhu ChMC #ICIndex #InternalComms

At the Forefront Contact Centre Symposium in a couple of weeks, I'm planning to speak about "The Age of Cheap Talk". AI is upending the economics of having conversations with customers, and it's already starting to have all sorts of fascinating consequences. With the industry-rocking DeepSeek news from last week, I'm feeling really good about riding the zeitgeist! What do you think about "cheap talk" in customer service?

IE Network Solutions: Pioneering IT Excellence and Innovation in the Ethiopian Market – A Unique Brand Leading the Competition. At IE Network Solutions, we stand far ahead of the competition. We're not just a company with a FEW professionals, We are a powerhouse of over 200 highly skilled experts, bringing top-tier professionals and advanced expertise to the market. We are uniquely positioned to drive innovation and established for long-term success, our commitment to excellence sets us apart as a leader in the IT sector, and far ahead of the competition in both local and international markets. Get Ready to Witness the Next Chapter! Don't miss Episode 2, premiering this Friday at 2:00 PM. #IENetworks #PioneeringTech #ITExcellence #TechLeadership #EthiopianIT #UniqueBrand #IndustryPioneers #TechInnovation #LeadingTheMarket #ITSector #BusinessExcellence #TechProfessionals #LongTermSuccess #TechPowerhouse #FutureOfTech #CompetitiveEdge #EthiopiaTech #TechGrowth #ITSolutions #TopInTheMarket

**Free webinar** Come along and be inspired. Listen to what you can achieve when each of your employees can turn up at work as their authentic selves ??

What are your places' genuine assets and capabilities in the government's eight growth-driving sectors? And how do we build in important foundation and land-based industries, key enablers like transport and logistics, and other distinctive economic strengths and potential in our cities, towns and communities? Lots to do as the Green Paper evolves into the full approach to growth and development nationally and locally...

You know it is going to be a good session when we get to debate the value of current contact centre metrics!! We love to talk about the things that matter at Auscontact Association - so this should be a lot of fun! I love some healthy competition but be on notice Tanya Eglinton - I do like to win... #contactcentre #industryleaders #industryexperts