What better way to wrap up the year than to go back to where we started, and that is talking about AI. All year I have been talking to you about how AI can be used in your business today, how you can do x 10 times the work using technology (I did this also through touring the world talking about AI).
Reflecting on this journey, consider how these discussions have guided you through practical implementations of AI—tools and strategies that boost efficiency, enhance guest experiences, and streamline operations in ways once unimaginable. Throughout the year, as I traveled globally to share these insights, I witnessed firsthand how different markets, cultures, and companies are embracing AI’s potential. Instead of merely introducing a new gadget or trend, we’ve focused on how this technology can genuinely evolve your business model, unlock hidden opportunities, and make day-to-day tasks more manageable and more meaningful for you and your guests.
But this week, I wanted to look into the future. Is AI just a buzz or is it here to say?
As the calendar flips and we prepare for new challenges and horizons, it’s vital to understand whether AI is a temporary fascination or a foundational element that will shape the accommodation industry for years to come. Are the tools we’ve celebrated set to become standard operating procedures, or will they fade into the background as the next innovation takes center stage? This question isn’t simply about hype—it’s about envisioning what the industry might look like when AI moves from an exciting add-on to an essential part of our infrastructure. This forward-looking perspective ensures that you’re not just reacting to today’s technology, but proactively preparing for a future where AI could very well be the bedrock upon which hospitality stands.
In today’s episode, I’m excited to welcome back ?? Peter Syme ??, a true thought leader who has kept his finger on the pulse of AI’s evolution. Together, we’ll dive into what lies ahead, exploring the strategies and insights that can help you harness this technology not just now, but for the long term. We cover why AI is more than just a buzzword; it’s a practical tool that can help you scale your business, reduce inefficiencies, and better serve your guests. From leveraging AI agents to enhancing your booking process, the strategies we discuss are designed to make your business more agile and profitable in an increasingly competitive market.
Peter brings his wealth of knowledge to the table (he really is a legend of the tourism industry), offering insights that are not only thought-provoking but immediately actionable. We discuss everything from training your staff to use AI effectively to the ways it can enhance the guest journey without losing the human touch.
https://lnkd.in/gyNucb_A
Founder & CEO at Boom | General Partner in Real Estate Investments | Real Estate Broker/Owner | Chairman of DesignedVR VR Management Company
3 个月Really enjoyed being part of the panel, Francois Gouelo! It was great getting to know you better and having such an insightful conversation with Sam Dundas and Steve Trover - Better Talent. I felt like each of us brought unique perspectives to the discussion, which made it especially valuable. I even came away with new insights, which doesn’t always happen on this topic. Glad we had the opportunity to collaborate!