Horizons Summit 2024 Recap: Highlights & Key Moments Last November, we brought together the best minds in XM and Omnichannel Excellence for an unforgettable Horizons Summit! Over two days, we explored visionary insights, groundbreaking strategies, and real-world success stories that are shaping the future of customer and employee experiences. Key Takeaways: ? Farzad Aref, CCXP set the stage with a compelling vision for driving Experience Management (XM) success, emphasizing the power of actionable insights and strategic execution. ? Sean Holcombe (Qualtrics) provided a deep dive into how industry leaders effectively translate their XM vision into tangible business impact, sharing real-world strategies. ? Customer Spotlights: Visionary leaders—including Jon Levenhagen and Angie Bloyer (American Family Insurance), Jacob Fenton (StockX), Cara Fields (Zoetis), Alejandra Martinez (Virgin Voyages), and Nicole Stowe-Podvin, MBA (Polaris)—shared groundbreaking XM innovations, demonstrating best-in-class approaches to customer and employee experience. ? Unforgettable Moments: From thought-provoking discussions and high-impact networking to immersive magic performances, every interaction sparked meaningful connections and takeaways. Relive the Experience & Get Ready for 2025! The insights, energy, and connections from Horizons Summit 2024 made for an incredible event—and there’s even more ahead! ?? Watch the recap video and relive the moments that made last year’s summit unforgettable! ??
What an amazing experience!! So Happy to work with all of these smart, creative, passionate people!!
What a rockstar team! Congrats on all your success - well deserved!
Looks amazing!
Super cool!
Data-Driven Analyst | Google Data Analytics Professional Certificate | Leveraging 20 Years of Business Experience to Drive Insights.
3 周Looks like it was an amazing event! Was it mostly training for your employees? An educational event for customers? Alittle of both?