ewiz commerce的动态

What key metrics are you tracking to demonstrate the value of your digital commerce initiative? Recently I judged the B2B eCommerce Association awards, and one of the elements that made the award winners compelling was their ability to speak to metrics that demonstrated value. In the same way these metrics can be beneficial to win awards, these same metrics can be compelling to your internal stakeholders. One of the metrics that I believe is compelling for digital initiatives is Net Promoter Score to track customer satisfaction. Tracking the number of your total customers who are logging in and placing at least one order in the year is another great metric to track for B2B organizations. As Jared Hackbart points out, one of the great things about B2B ecommerce is that there is a lower cost to take an order and a lower cost to serve customers with these tools. Develop your numbers on the cost to take an order or to handle a customer service inquiry and document the cost difference with digital. What metrics does your organization leverage to measure and communicate value to your key stakeholders? ???? Request your free consultation: Boost your site's user experience! https://lnkd.in/deRcXugf

Do you currently provide your customers with an eCommerce storefront or online ordering portal? This year’s B2B eCommerce Trends Report surveyed more than 400 B2B professionals in the US and Europe to understand eCommerce's role in broader business strategies. The findings demonstrate how far eCommerce is now embedded in leading firms’ sales and marketing activities. They uncover a market harnessing eCommerce technology to break down internal data siloes, drive consistency online and offline, and offer B2B customers the personalized experiences they demand today. Click below to discover the five major modern sales and marketing tactics that help B2B companies grow in today’s landscape. Take a look at the whitepaper now, or save it for later use: https://okt.to/28go7Y

Industrial leaders! Gear up for 2025's digital commerce revolution! Get ahead of the curve and supercharge your B2B eCommerce strategy with the Ultimate B2B eCommerce Guide & Checklist for Distributors and Manufacturers! Brought to you by Channel Software and Unified A/R. Discover: ?? Must-have features for modern B2B eCommerce platforms ?? Cutting-edge integrations to streamline operations ?? Advanced order management tools for happier customers ?? Security measures to build trust and protect your business Don't let competitors outpace you in the digital race. Dive in and transform your online presence for 2025 and beyond! Read the FREE Ultimate B2B eCommerce Guide & download the checklist! Click the link in the first comment to get started. ?? #B2BeCommerce #Innovation #DigitalTransformation #ERP

It's Time to Tackle B2B E-commerce Challenges with k-ecommerce - powered by mdf commerce and LBMC Technology Solutions next week! See what's in store and register here: https://bit.ly/3wRDCm5

Optimizing conversion rates in B2C eCommerce is like perfecting a recipe. Every ingredient matters - from product descriptions and images to payment gateways and load times. Focus on each touchpoint of the customer journey and A/B test until you find that winning combination. A seamless experience isn’t a luxury anymore - it’s a necessity. ??? #CRO #ConversionRateOptimization #B2CEcommerce #CustomerExperience #Optimization #EcommerceGrowth

?? The B2B landscape is evolving, with 43% of B2B customers now preferring a rep-free experience, and Gartner projects 59% of annual B2B purchases will happen through online channels by 2025. For B2B manufacturing businesses, enhancing offerings to meet these rising customer expectations is key. One impactful customization is integrating reordering functionality into your eCommerce store to streamline processes for both customers and sales teams. Here are 3 key reorder customizations that can transform the buying experience: 1?? Repeat Previous Order For standardized products, a simple reorder option can replicate past orders in a few clicks. 2?? Repeat Previous Order with Editing Options Allow buyers to adjust quantities or products, improving their flexibility and experience. 3?? Repeat Previous Order with CSV For complex configurations and bulk orders, CSV uploads can simplify reordering. These customizations are available on platforms like BigCommerce and Adobe Commerce Cloud to elevate customer satisfaction and drive growth. ?? Reach out if you'd like to explore these strategies further. Let's schedule a discovery call! ?? #B2BCommerce #eCommerceSolutions #ReorderingAutomation #ManufacturingInnovation #CustomerExperience #TechticSolutions #DigitalTransformation #BigCommerce #AdobeCommerce

Is your e-commerce platform holding you back? ?? Discover how to align your tech stack with customer expectations at our upcoming webinar in collaboration with Forrester. Get expert insights from industry leaders and learn what it takes to create modern B2B commerce experiences. ?? Sep 26th | 3 PM CET / 9 AM ET ?? Register here: https://lnkd.in/d2wsgxrh #Ecommerce #B2BTech #BusinessGrowth #PlatformSelection #Webinar

When evaluating B2B ecommerce functionality, you might instantly plunge into the technical rabbit hole—debating platform specs, integration complexities, and custom development. Want to know one common core product feature that doesn’t get the credit it deserves? Re-ordering. Understanding and optimizing this process enhances customer retention and revenue. Reordering dominates in driving customer retention, creating predictable revenue streams, gaining efficiency for you and your customers, and providing data-driven insights to better understand purchasing behaviors. In fact, you can do it 3 different ways within the Corevist platform: 1. Quick re-order button that adds items from a previous cart to a new one. 2. Saved carts that allows a user to save specific items to a cart that are frequently ordered together. 3. Favorite items, to allow a user to quickly find items they order frequently. It's straightforward, yet it's often underrated. Selling new products often needs more discussion—re-ordering doesn’t. Get this right, and you keep the revenue flowing while you work on other areas.

43% of B2B businesses are replacing their commerce engine. See 2024 B2B-Commerce Trends and how all new #AdobeCommerce can help #CompsableCommerce #B2BCommerce #Adobe #ExperienceCloud

B2B customers expect a seamless online experience. But if your website is clunky, confusing, or difficult to navigate, you risk losing customers to the competition. Want to create a customer experience that wows? Here are a few tips: ? Offer a wide selection of products: Become the one-stop shop for your customers by diversifying your product range. ? Make it easy to find products: Use clear categories, powerful search functionality, and personalised recommendations. ? Provide detailed product information: Include high-quality images, videos, and specifications. ? Streamline the checkout process: Make it quick and easy for customers to complete their purchases. Comgem's B2B ecommerce platform can help you create a customer experience that drives sales and builds loyalty. Grab our free guide to learn more: https://lnkd.in/e8_gKBuU #b2becommerce #customerexperience #userexperience #productmanagement #ecommerce