European Computer Telecoms的动态

If you’re reselling a one-size-fits-all OTT product, you’ll have great difficulty coming out on top, as most global OTTs don’t care what individualization your customer might want. Even if you have developed your own product, without telecoms low code, the individualization of services to meet the customer’s requirements can be slow and costly. So if you want to get an entire organization to move from their current provider to your product, then you have to up the ante on cost-effectiveness, customization and flexibility. For more insights, check the link in the first comment. #CustomerAcquisition #TelecomSolutions #Personalization

?? We’re excited to announce a strategic partnership with Evergent Technologies Inc., a leader in OTT subscriber management solutions and a provider of customer management and billing solutions! This collaboration aims to deliver an innovative, pre-integrated Over-The-Top (OTT) solution, that will transform the operations of global operators and accelerate time-to-market for clients. Evergent will provide its robust billing and financial management framework to create a Greenfield OTT systems integration, embedding its cutting-edge technology stack directly into LTTS' customized OTT applications. ?? By integrating our combined strengths, we are excited to redefine the possibilities in the media and entertainment industry. #PurposefulAgileInnovation #EngineeringTheChange

?? Ever wonder what’s next for streaming? ?? Here’s a little secret: the path to seamless video delivery isn’t just about the latest tech—it’s about navigating an increasingly complex ecosystem. And that’s where Divitel’s Video Delivery Landscape 2024 comes in. This isn’t your typical industry report. We’ve dug deep trying to uncover the connections between cutting-edge technologies, unexpected partnerships, and innovative solutions reshaping the future of TV and streaming. Whether you’re a product owner or tech enthusiast, this guide offers more than just insight—it’s a blueprint for what’s next. What makes this release stand out? It’s not just the trends or the tools, but the real-world impact these technologies are having on streaming services around the globe. The feedback we've received shows how much this landscape continues to guide decisions and spark new ideas in the industry. Curious about the future of streaming? Take a dive into the 2024 edition—you might just find the next big thing that could transform your service. Don't just take my word for it—see for yourself or ask our experts, Mark Albers and Marianne Borneman at Divitel. ?? ?? Explore the 2024 Video Delivery Landscape: https://lnkd.in/eRTnf46K The future of streaming is already here. The question is: are you ready for it? #nextgenTV #innovation #streamingrevolution #VideoDelivery #DivitelVDL2024 #futureofmedia

Are you ready to revolutionize your business communications and customer interactions? Join the 85% of businesses that have seen dramatic improvements by integrating IPTV into their operations.? ?IPTV isn’t just a technology upgrade—it’s a game changer for your daily operations and customer interactions. Contact us to learn how IPTV can redefine how you engage with your audience and streamline your operations. #IPTVSuccess #BusinessGrowth #EngageAndEnhance #InnovateWithIPTV

“One Touch Switch” was introduced on 12th Sept for broadband and landline……thought I’d give it a go……my experience was anything but!! The introduction of Ofcom’s mandated One Touch Switch (OTS) service is intended to make the whole experience ‘hassle-free’ with quicker, easier and more reliable broadband and landline switching for consumers. My first attempt was online – where I was stuck in a continuous loop that took me through the whole switching process, only to send me back to the beginning each and every time I clicked on the final step. Not to be beaten, I phoned the major triple play media brand directly – surely this would allow me to sign up for full fibre, especially when selecting one of their premium products. More than one hour later, I gave up and informed the advisor that we were no longer interested! After numerous “please can you hold whilst I find out” moments, the advisor was adamant that I could not keep my same landline number (suggesting I phone my current provider to ask them) and no engineer would install at a weekend…….despite the fact that an Openreach engineer was doing exactly that for my next door neighbour at that very moment for the same provider….and yes, it was Saturday morning! This brand promotes OTS on its website – so how can it be that their sales advisors are not supported with the same “easy & hassle-free” instructions to deliver OTS. Even more so when this is a new customer sale. It struck me that the whole dynamic of either retaining or onboarding a customer through this OTS system would make that customer interaction a major “moment of truth”. “simple”, “hassle-free”, “quicker”, “informed choice”, “power to the consumer” – now more than ever, telco brands need to make these moments matter! Here at Firstsource, we have many success stories where our great sales people have saved customers who thought they should leave, or made the first interaction with a new customer a positive re-enforcement of the brand experience. Please do get in touch if you would like to know more. #customerexperience #customeracquisition #customerretention #momentoftruth #firstsource #onetouchswitch https://lnkd.in/eJtqArcs

How can you prepare your OTT business for long-term success? This blog is the final installment in our "Crawl, Walk, Run" series where we explore the steps to launching and scaling a thriving OTT service. The last phase - Run - covers insights and guidance on how to stand out in a competitive market, experiment with innovative features, and continuously optimize user engagement. Get access to our recommended strategies for sustainable growth: https://bit.ly/4fzXGKN If you missed the earlier posts on the Crawl and Walk phases, check them out: ?? Crawl - Kick-start your OTT business with confidence: https://bit.ly/491tCoH ?? Walk - Enhance your OTT platform's performance and boost revenue: https://bit.ly/3CDAOeP

Service bundling in the telecom industry is evolving beyond traditional packages of mobile, broadband, and TV. Today’s successful telcos are enhancing their offerings by including digital content and essential home services. Here’s how this broader bundling strategy can benefit your company: ? 1) Enhanced Value Proposition: Including services like Netflix, Spotify, or home security systems not only adds value but also turns telecom companies into comprehensive service providers, increasing the attractiveness of their packages. ? 2) Increased Customer Stickiness: When customers rely on one provider for multiple services, including their entertainment and home management, they are less likely to switch providers, reducing churn and stabilizing revenue streams. ? 3) Opportunities for Cross-Promotion: Integrating various services offers unique cross-promotional opportunities. For instance, offering a discount on energy services with a premium broadband plan can attract a wider customer base and encourage upselling. For telcos looking to expand their bundling strategies and explore new revenue streams, understanding how to effectively integrate diverse services is key. Let's connect to discuss how bundling can be tailored to fit your customer base and market demands: https://lnkd.in/epgst_Hp #Telecom #DigitalTransformation #CustomerLoyalty #ServiceBundling

While CSPs provide the backbone for OTT platforms to thrive, their focus on bandwidth as a commodity results in diminishing margins. To unlock greater value, CSPs must shift the narrative and rethink their approach. By leveraging their unique assets—regulated, reliable networks, trusted local presence, and deep customer relationships—CSPs can redefine their position in the market. The question is: How can CSPs best monetize these advantages and compete effectively with global OTT players? https://lnkd.in/d-z7E39e #TelecomInnovation #CSPStrategy #DigitalTransformation

"How will a cable company stay relevant in the age of streaming?" It's the question we ALL have. The world's changing fast, and let's be honest, juggling subscriptions for everything is a pain. That's why our vision for GTPL KCBPL isn't about just being your cable or broadband company. We want to be your one-stop digital solutions provider. Let me tell you how- Imagine that it's movie night. With a tap on your GTPL KCBPL app, the lights dim, your favourite OTT platform loads, and your smart speaker plays the theme song.?Or picture your small business:?we provide the software, the connectivity, and even the security cameras – all managed through one streamlined dashboard. That's the future I see. Getting there won't be easy, but even giants like Reliance recognise the potential: that's why they've taken a stake in our company. The local advantage is still our ace in the hole. Our cable operators know their customers like no one else, also his physical presence in proximity of the consumers makes him more credible and the first choice. Our commitment to broadband has already paid off with huge growth in the last three years. We're now one of West Bengal's leading broadband providers.?That's just the first step. Imagine what we can accomplish next by bundling other digital services ranging from SAAS tools to Home automation and Surveillance. What's the ONE digital service you wish you could get through your internet provider? #digitaltransformation #broadband #futureofconnectivity #localadvantage

???? TV has evolved far beyond just a cable box and remote. HD Channels, 4K, DVR service, Apps, Voice Remotes—there's a plethora of options. Yet, amidst all this tech, your residents still want one thing: reliability. Choosing a TV provider means more than just fancy features. It's about ensuring it works seamlessly in your home. Here's what to look for: 1. Strong Engineering Team 2. Service Reliability: Access to service reliability data is crucial. Hold providers accountable for their promises and ensure your neighbors' services work flawlessly. 3. Features: Don't settle for less. Ensure out-of-home streaming, multi-TV support without extra costs, and robust features like Voice Remotes and Network DVR. Ask the tough questions to avoid sales gimmicks: ? How long have your teams been with your technology partners and are they part of the platform's advisory board? ? Can you share your streaming success rate? ? How do you handle service-related issues? ? Can you access DVR features from anywhere? Choose reliability. Choose quality. #TVExperience #TechEvolution