ETGovernment的动态

Transcript

Hello everyone, I'm Arpit Gupta. I'm live from the 6th edition of National PSU Summit, Kochi. Joining me is Mr. Jasvinder Kumar, who is the General Manager for Information Technology in UP State Road Transport Corporation, UP. Thank you Sir. Thank you so much for joining us. Welcome. I would like to begin my conversation by asking you how has been your experience of participating in the PSU Summit? It is really a wonderful experience and would like to attend such in future also such events. So a lot of experts from different fields and different Psus have come together and it is really a good learning for all of us. Particularly if I talk about UPS RDC. So recently I have seen that there are a lot of digital interventions. Happening and a lot of IT initiatives have been undertaken by you. Can you please elaborate some of them? How are you ensuring passenger safety? How are you catering to the last mile and using technology? See at UPS SRTC we are leveraging the current edge technology in usually all the spheres be ticketing. Our ticketing system is real time revenue collection system wherein on real time basis we come to know about ticket sales about. Passenger flow On any particular day of the time or time of the day we can find these things. Then in order to aid passengers we have come up with PIS advanced POS system also which we call Passenger Information system. This we are providing through mobile application as well as web-based solution. So through this passengers will be able to know which bus is on what route when it will come. To their bus stop. Using these technologies, we are empowering our passengers so they can make timely decisions about their journey, so it will facilitate them to take better decisions for planning their journey. So apart from this, we have installed panic buttons in around 6000 of our buses as of now and in future a complete fleet will be covered. These panic buttons have been integrated with dial 112 in the emergency response system of the state. The moment a passenger presses a panic button, this alert goes to control room of dial 112 as well as simultaneously it comes in our control room. So we take corrective action sometimes. Police response vehicles are also sent. So these ways we are ensuring that the benefit of technology is passed on to the passenger. In a public transport system like APSRTC, how challenging has been implementing technology and how difficult experience has been of acceptance of technology. Among your staff, among your employees and to the citizen as well. See for the citizens as on today, people have lot of awareness, so they are more demanding. Basically we are slow in introducing those technologies, passengers, citizens, they are so like eager or ready to adopt those things. But our staff like our corporation has staff which is not that much. Comfortable using new latest technologies like cloud computing, AI, ML. So these things are new to our staff. So in order to tackle this, we outsource some of the works to outsourcing agencies or we outsource manpower from companies like Nixi. But we are filling that gap. We are providing what today's passenger demands from us. Any particular initiatives for capacity building of your employees or skill development? Your staff. Frequently we conduct trainings workshops also and through Nixie we are able to find good quality stuff which can cater to the growing need of IT demand. Thank you so much for speaking to us and stay tuned for more such updates from the 6th edition of National PSU Summit Kochi. Thank you so much.