Enterpret的动态

Even a rainy evening can't dampen the enthusiasm of folks who care about the Voice of Customer (VoC) ? Last night, we had the pleasure of hosting leaders in support, CX, and product to talk VoC over a delicious meal. A few themes were top of mind: ?? Strategic focus: Automating routine tasks empowers teams to focus on complex customer interactions. ?? Smarter decision-making: Democratizing insights enables all teams to act on insights confidently (and quickly). ?? Feedback analysis: The ability to transform unstructured feedback gives teams a deeper understanding of customer needs. ?? Human Connections: Maintaining human connections as AI capabilities advance is critical for authentic and lasting relationships. Huge thanks to Somrat at Recall Capital and Rayfe at Canaan for cohosting, and the team at Cotogna for a delicious and memorable meal ??