Love this new engagement report from Jeff Jolton and the team at #Kincentric. This killer chart shows that, contrary to Gallup continually saying that engagement is horrible, engagement is at least OK and has been for a while. More importantly, Kincentric asks the right question: Given that engagement has leveled off, should we keep trying to increase it or focus instead on other parts of the employee experience?
Interesting chart and different perspectives than Gallup data on well-being declining. How is the number of respondents in comparison as basis for the data?
And let's acknowledge that engagement scores according to Kincentric were in the 50% percentile before 2008 and have been rising steadily since. Could it be the employee engagement has gotten better and not worse as some firms want us to believe? ??
The two decade focus on “improving engagement numbers” has been misguided. A focus on improving organizational culture not only creates better employee engagement, but improves other desirable outcomes like adaptability, quality, customer service and others. Always start with culture.
Marc Effron thanks for the shout out! I do think engagement still matters (there's too much proving the impact it has), but the thinking has to evolve. What moved the engagement needle 15 years ago, won't move the needle now, and what creates the impact on business outcomes requires a different perspective - which is why a lot of organizations are getting "stuck" on their journey. At least that's what we found in our study :-) Hope all is well!
Thanks for sharing this post Marc Effron and for putting this into perspective JP Elliott, PhD. I encourage leaders and HR professionals to take note of these trends with a critical focus, and investigate what is happening in their particular company or businesses. Conversations and pulse checks with your teams and workplace are far more relevant and important. There are many limitations to broad population surveys that aggregate responses to draw meaningful conclusions for companies.
Given all the time and effort organizations have made to improve themselves and the experience of their employees, this chart seems to better reflect that there have been gains in employee experience over the past 20 years. Makes sense to me.
A colleague at Pace did similar research. Conclusion was same.
Love this
Marc Effron I have been pondering over this same question since 2021, when our Engagement charts reached 85-90%. After that, our engagement game changed to focus more on people grow to their potential.
Speaker, Author, Professor, Thought Partner on Human Capability (talent, leadership, organization, HR)
1 年Marc Effron Great chart. It is fun to see the Gallup data with lower percentages (which says that the definition of "engagement" may vary), but similar pattern of plateauing. You ask an interesting question about moving engagement (or well being, experience, or ?latest? term) up. My sense is that this may come from more personalization that generic solutions. Personalization helps individuals find their personal pathway from their work setting. https://www.dhirubhai.net/pulse/personalizing-employee-experience-navigating-paradox-dave-ulrich/