What happens when #customer and #product teams work in silos? Disjointed goals. Dropped initiatives. Disappointed customers. Seamless customer experiences should be the norm. But siloed teams create gaps—gaping gaps that no company can afford. At DevRev Effortless 2024, we’re tearing down those walls: https://dvrv.ai/4gPvN2b We’ll show you how #AI and #Design can come together to unite customer support and product development. It’s time to align, collaborate, and build products that actually meet your customers' needs. Join us at Effortless 2024 to break some silos and unshackle your potential. Event details: ?? Date: 17 October 2024 ? Time: 10:00 AM PDT ??Venue: Levi’s Stadium, Santa Clara #Effortless2024 #AIandDesign #BayArea #Events #AIinHeart #DevRev #CX
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??? Embarking on a transformation journey can feel like a daunting task, but remember, every great endeavor starts with a simple first step. Whether it's refining your customer experience, empowering your employees, strategizing for growth, or integrating new technology, taking that initial step is crucial. By focusing on people, strategy, customer experience, and technology, you pave the way for positive change and innovation. Embrace the journey, and remember that even the smallest step forward is a step towards a brighter future! ??? #TransformationJourney #LaTransformation #Innovation #Growth #StartWithOneStep #CX #EX #Strategy
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Embracing digital transformation is no longer optional—it's essential. By leveraging cutting-edge technologies, Sumcircle can streamline operations, foster innovation, and deliver exceptional customer experiences. The future is digital, and we are here to lead powerful transformation journeys for sectors seeking to explore their digital potential. #DigitalTransformation #TechInnovation #FutureOfBusiness #DigitalInnovation #TransformationJourney #TechRevolution #BusinessGrowth #DigitalEra #TechTrends
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The future is digital! ?? Transform your business with smarter processes, enhanced customer experiences, and cutting-edge innovation. Stay ahead in the fast-moving world of digital transformation! ??? ?? Visit us: www.dezignintelligence.com #DigitalTransformation #Innovation #FutureReady #BusinessGrowth #TechSolutions #DezignIntelligence
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“Figital” – The New Buzzword Blurring the Line Between Physical and Digital The term “figital” is making waves but isn’t in the dictionary—yet. It refers to the seamless fusion of physical and digital experiences, creating hybrid solutions that enhance engagement. Think AR shopping or digital platforms that personalize in-person interactions. Why It Matters: ? Customer Expectations: A blend of convenience and personal touch. ? Brand Differentiation: Offering unique experiences to stand out. ? Data Insights: Real-time data drives smarter offerings. As more industries embrace figital, it’s set to redefine customer engagement. How is your business bridging the physical and digital gap? #Figital #Innovation #CustomerExperience
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?? Survey Question: What will be your biggest area of product focus in 2025? As we look toward the new year, product teams are gearing up for ambitious goals. Whether it’s enhancing customer experience, launching new features, or optimizing for scalability, there’s a lot to consider. ?? Take a moment to weigh in! What’s at the top of your list for product priorities in 2025? #ProductStrategy #SurveyQuestion #2025Goals #CustomerExperience #Innovation
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It was a pleasure for ACCESS Events APAC to host a Customer Experience Leaders Lunch today on behalf of Strativity APAC Our host Brad Meehan kicked off the session with…. “Developing A Strategic Advantage Through Customer Experience Execution.” Most organisations are focused on delivering high-quality, consistent, and brand-aligned experiences to their customers. There is a conceptual recognition that this will in turn drive customer engagement, spending, loyalty, and retention. All of which improve profitability. However, this can be challenging to achieve, as it requires a strategic and organisation-wide approach that leverages the best of humanity and technology. During lunch, we discussed: What do our research and experience tell us about creating exceptional experiences? How to embed the mindsets and systems required to underpin success. Designing the right experiences and uplifting organisational capabilities to enable these. Leveraging AI and automation technology to deliver scale, efficiencies, personalisation and strategic advantage. #cio #ciso #itleaders #lunchandlearn #roundtable #access #cx #customerexperience Tom Bailey
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Customers' journeys are more complex than ever, requiring a new approach to service innovation. As customers shape their own experiences across multiple touchpoints and non-linear journeys, expectations continue to rise. At Manyone, we design for ecosystems to future-proof your business and help you adapt to changing demands, technologies, and risks while empowering your customers. Looking ahead, no single provider will own the entire customer relationship. Our co-creative approach connects with your strategy, markets, and customers to activate innovation opportunities, align services, strengthen team capabilities, and explore partnerships and technologies. Together, we can validate, launch, and iterate value-driven services, capturing insights, and stay ahead in today’s fragmented landscape. Follow the link in the comments to dive further into our approach and cases. #ServiceInnovation #Strategy #Design #Transformation
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In a future where customer journeys are more complex than ever, and no single provider owns the entire customer relationship, how will your products and services keep you ahead of the competition? Discover how our approach to #serviceinnovation can help you activate innovation opportunities, align services, strengthen team capabilities, and explore new partnerships and emerging technologies.
Customers' journeys are more complex than ever, requiring a new approach to service innovation. As customers shape their own experiences across multiple touchpoints and non-linear journeys, expectations continue to rise. At Manyone, we design for ecosystems to future-proof your business and help you adapt to changing demands, technologies, and risks while empowering your customers. Looking ahead, no single provider will own the entire customer relationship. Our co-creative approach connects with your strategy, markets, and customers to activate innovation opportunities, align services, strengthen team capabilities, and explore partnerships and technologies. Together, we can validate, launch, and iterate value-driven services, capturing insights, and stay ahead in today’s fragmented landscape. Follow the link in the comments to dive further into our approach and cases. #ServiceInnovation #Strategy #Design #Transformation
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At SensFlo, we don’t just solve problems. We walk side by side with our customers, helping them navigate challenges and seize opportunities. In this video, Ari Sacal, our Chief Growth Officer, shares how we support our clients at every step, ensuring they get the most from their partnership with SensFlo. ?? Curious about how we help businesses thrive with innovative solutions? Tune in to hear Ari’s insights and learn how SensFlo is transforming customer experiences. #CustomerSuccess #InnovativeSolutions #SensFloJourney #TechTransformation #CustomerExperience
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Mastering #CustomerExperience isn't just about slapping on a platform. It’s a mindset shift! ???? While tools can be helpful, the real magic happens when CX becomes your company's heartbeat. Imagine a world where every employee is a #CXchampion, where innovation bursts from every corner, and improvement is a constant pursuit. That's the CX dream! Why is this crucial? ?? Internal Ownership: Empower your entire team to own the customer experience. ?? Grassroots Innovation: Encourage a bottom-up approach where ideas can flourish from any corner of the business. ?? Continuous Improvement: Make CX a never-ending journey of refinement and adaptation. At traCXio, we're all about making this dream a reality. Our platform empowers your entire team to be CX heroes, fosters a culture of innovation, and delivers results you can measure. We fuel this transformation by: ?? Unleashing the Power of Your Team: Our platform empowers every employee to contribute to the CX journey. ?? Fostering a Culture of Innovation: Encourage a constant pursuit of better customer experiences. ?? Driving Measurable Results: Track progress and measure the impact of CX initiatives. Curious about elevating your organisation? Let's talk CX! #CX #customerexperience #innovation #teamwork #businessgrowth #traCXio
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