DCKAP的动态

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In today's fast-paced business world, the demand for efficient CRM systems is skyrocketing. Here's why businesses are choosing CRMs, whether third-party or custom-built, to streamline operations and enhance customer engagement: ?? Third-Party CRMs: ??? Convenient and feature-rich ?? Quick setup and integration ?? Regular updates and support ?? Custom CRMs: ?? Tailored to specific business needs ?? Seamless integration with other tools ?? Enhanced data security ?? Adaptability to changing requirements ?? Advantages of Custom CRMs: ?? Flexibility for unique workflows ?? Cohesive and efficient operations ?? Improved customer satisfaction What's your take? Do you prefer the flexibility of a custom CRM or the convenience of a third-party solution? Cast your vote and share your thoughts! #CRM #CustomerExperience #BusinessGrowth #CustomCRM #ThirdPartyCRM #CustomSoftwareSolutions #BusinessSolutions #SoftwareDevelopment #SlashSoftware

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When I have conversations about CRM systems there are lots of talks about integrations, automations,data here data there, dashboard here report there and so on. People always have strong opinions about the sales process or how customer service should work on support cases. Data and analytics is also a popular topic: people love the idea that they can have lots of dashboards,even though the actual value they produce is questionable. But what almost nobody talks about is the customer. What the customer really wants,needs, and how they feel. We often forget to ask a simple question: how will this benefit the customer? #CRM

Tools shouldn't be the purpose. While designing a CRM system, it is important to keep in mind: the ultimate goal is always the benefit of customer.

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