????????Cheers to our generous sponsors for supporting the CX community! ???????? CX Day is brought to you by CXPA and our valued sponsors. Learn more about each sponsor here https://lnkd.in/euD4pJU3 #CX #CXDay #customerexperience
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Human Experiences are at the core of great CX, be it as the personas around which experiences are designed, as the employees involved in providing those experiences, as executive leaders and investors acting as decision makers, or as the CX Specialists with trained eyes and brains, always thriving for excellence while re-imagining experiences. I'm very excited to join a group of thought leaders who will be applying their CX skills to solve challenges impacting select nonprofit organizations in the 2024 Customer Experience World Games ?| CXWG ?. "Do you want to see how CX can make an impact in the world? - Stay tuned for updates" #cx #customerexperience #CXWG Simone Silva, MS, MBA
CX Executive | Chief Customer & Experience Officer | Coach & Advisor | Industry Leader and Public Speaker |
I'm excited to share that I will be a player at the 2024 Customer Experience World Games ?| CXWG ?, happening this month of June. As a Rookie, I'm trying to learn as much as I can about the games and other fellow players. The more I learn, the more excited I'm getting about this opportunity to use my passion and experience in CX to help organizations that need that kind of skill and competence. For those also new to the games, here is how it works. Groups of players will be presented with 3 challenges, in the form of problem statements, impacting select nonprofit organizations. Collectively, we will put our CX minds and Hearts into action to help solve those problems. Stay tuned for more updates. #CXWG #CX Experience Tales Consulting
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Happy CX Day 2024! This year, we celebrate under the theme: "Good CX delivers better outcomes for customers, employees, and organizations." Today, we come together with our CX colleagues, CX professionals, and our clients to acknowledge the work being done. While many brands are excelling, there's always more to do—especially as customer needs constantly evolve. Check out our recent Global Trends study to understand the current context of society, markets, and people: https://lnkd.in/gUspbcka Let's continue creating unforgettable experiences and achieving greater impact together. #CXDay2024 #CustomerExperience #ROCXI #Ipsos
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I’m heading to CCW Nashville soon! If you’re attending, let’s connect & network over insights on how AI is shaping the future of contact centers. #CCWNashville #ContactCenters #AI #ObserveAI #GenAI
The countdown to CCW Nashville is on, and we’re excited to announce that the Observe.AI team will be there! ?? Join us October 23-25 to discover how our AI-driven solutions are transforming contact center operations and delivering exceptional customer experiences. Stop by our booth to connect with our experts and see how we can help you supercharge your contact center! ?? Event: CCW Nashville 2024 ?? Booth: #221 See you in Nashville! ?? Sana Khan Patrick Purgatorio David Los Christopher Luongo Yen Tran Melinda A. Milind Pansare Sharni Bruce Medina Colette Wladyka
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Meeting of the minds of two very determined teams! Grateful for the opportunities that are coming our way. Way to go #CiDizens! ?? CiD Global Solutions, Inc. #CiDGlobalSolutions #CiD #ConsiderItDone #CallCenter #ContactCenter #CustomerService #CX #TeleSales #CustomerExperience #PortfolioAction #KYC #Collections #24x7 #BeValuedHere
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Only 5 days left to cast your 5 points for CXMStars 2024! Make sure to have your voice heard and vote for your preferred candidate. If you haven't decided yet, take a look at my profile and consider casting your vote for me. However, no matter who you decide is most worthy, every vote counts. Don't miss this opportunity to shape the future of customer experience. Cast your vote now! #CXMStars2024 #CustomerExperience #VoteNow
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Founder @ Professional Helpers | Customer Experience Leader, Support Automation Expert, Voice of the Customer Advocate
One of my favorite things to talk shop about. How are you caring for your team? How does your company care for the support team? I've had some great experiences at companies that understood how mentally exhausting our work can be (a few of us will chat about this on the podcast!) - what have you done for your team?
Did you know next week is CS Appreciation Week? Join us on Friday, October 11th, for a conversation with Sarah Caminiti, Erica Clayton and Kat Gaines about how we can care for our support teams year- round! Register for your invite - if you can't make it we'll make sure to send the recording! https://lnkd.in/dTgtVF56 #cx #customerexperience #webinar #csappreciationweek #customerservice #elevatecx
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Certified Customer Experience Professional (CCXP) | Elevating Customer Journeys with AI and Human-Centric Solutions | CX Consultancy & Complaint Management Expert
Celebrating CX Week In celebration of ?????????? ???? ????????, here’s a key tip: ?????? ???????? ???????????????? ?????????????? to create seamless and satisfying customer interactions. ?? ???????????????? ?????? ??????????????????????. ?? ???????????? ???????????????? ????????????????. ?? ?????? ???? to streamline and personalize their journey. Let’s use this week to focus on transforming customer interactions into lasting relationships! ?? Curious about how to elevate your overall customer experience strategy? Check out my latest ?????????????? ??????????, where I introduce ???????????????????????????????????? and share insights on ???? ????????????????????, ???????????????????? ????????????????????, and more. https://lnkd.in/eV9G52SN #WorldCXWeek #CustomerExperience #CXTips #CustomerJourney ???????? ???? ?????????????? ?????? ???????????????? ?????????????? ?????????????? ?????? ?????????????? ???????? ????????????????? ??????’?? ??????????????!
Welcome to NextGenCXSolutions | CX Day
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?????? In an era where customer expectations are at an all-time high, the Third Wave of Customer Experience is reshaping the landscape. But what exactly sets this new wave apart? On Monday, Paul S. takes the stage to delve into the hallmarks of the Third Wave of CX, a pivotal movement transforming customer experience management, and addresses what CX leaders in Banking, Financial Services and Insurance need to know to stay ahead. We're proud to sponsor the CX BFSI Exchange UK and look forward to connecting with this impressive audience in London! #customerexperiencemanagement #GenerativeAI #predictiveanalytics #CXBFSI
? The CX BFSI Exchange UK is only a few weeks away! Not long now until we welcome these top BFSI brands to London for our two day Exchange, consisting of truly senior peer-to-peer networking in March. Our expert CX community will be tackling the biggest challenges facing customers, as we strive to provide value in exceptional future-proof experiences. ?? Secure your space here to request an invitation and join the conversation: https://lnkd.in/ePfC9QAw #CXBFSI #CX #BFSI #customerexperience #customerjourney #bankingservices #customerevent #BFSIevent
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Just one month until Orbus Navigate Sydney! ?? ? We can’t wait to welcome our Australian customers to our customer event in just one month! Attendees will be able to: ? ??Collaborate with industry peers? ??Get involved in workshops? ??Learn how to maximize their use of the Orbus platform! For now though, check out what we got up to last year ?? #CustomerSuccess #CX Community #EnterpriseTransformation #EnterpriseArchitecture #DigitalTransformation #DigitalByDefault #OrbusNavigate?
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The registration desk at ET CX Plus seems to be flooded. The people can be spotted with passes in their hand. Hope you're having a great time! Know more: https://bit.ly/3ryyjVM #ETCXPlus #CustomerExperience #CXLeadership #CXStrategy #InnovationInCX #CXNetworking
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