Jury duty—two words that instantly make most of us groan. Sitting in an ice-cold room, waiting endlessly, surrounded by mindless scrolling and uncomfortable chairs... there's no food, no drinks, and definitely no respect for your time. Sound familiar? ??
As a Product Manager, I couldn’t help but see this as a massive UX failure. Jury duty is essential to democracy, but the process? Outdated, inefficient, and downright miserable.
In my latest Medium article, I break down how we can redesign jury duty using a product management mindset. From digital pre-screening to remote participation, and even basic comforts like snacks, there’s so much we can do to fix this broken system while preserving the integrity of our civic responsibilities. ?????? ??
What would your dream jury duty process look like? Share your thoughts—I’d love to hear how you’d improve this experience for all of us!
Check out the article here: https://lnkd.in/eespwZtM ??
Let’s rethink what civic duty can be! ????
#productmanagement #designthinking #uxdesign #processimprovement #civicinnovation