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?? New Blog from Tod Famous The 85% Problem—The AI Gap Your Team Can’t Bridge Tempted to build your own generative AI for CX? Achieving 85% functionality may be within reach, but closing that final 15% gap can consume endless resources and budget. In The 85% Problem, Tod Famous reveals the hidden challenges of DIY AI—from constant maintenance to the risks of LLM unpredictability. Discover why working with a partner like Crescendo may be the key to reaching 100% and delivering the exceptional CX your customers expect. Read more to see if DIY AI is worth the leap. https://hubs.ly/Q02Y8r8d0 #CustomerExperience #AIinCX #CXLeadership

Crescendo Blog | The 85% Problem

Crescendo Blog | The 85% Problem

crescendo.ai

Godwin Josh

Co-Founder of Altrosyn and DIrector at CDTECH | Inventor | Manufacturer

1 周

Tod's focus on the "85% Problem" assumes a linear progression towards AI maturity, neglecting the potential for disruptive innovations that could render current benchmarks obsolete. The recent emergence of open-source LLMs like BLOOM challenges the necessity of partnering with established players like Crescendo. Could a decentralized approach to AI development, leveraging community contributions and rapid iteration cycles, ultimately bridge the gap more effectively?

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