Choices Case Management的动态

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Growing, Improving, and Looking Ahead to 2025 ? As we step into 2025, we want to take a moment to reflect on the incredible growth and evolution of Choices Case Management over the past year. 2024 was a year of transformation—one where we not only expanded our team and capabilities but also took a deep dive into clarifying why we do what we do. ? Defining Our Mission, Vision, and Values In April, our executive leadership team came together to refine our Mission, Vision, Values, and Strategic Priorities—the foundation that drives our work every day. ? Our Vision: To be a nationally trusted voice in Workers' Compensation by promoting hope and healing for those we serve. ? Our Mission: To facilitate healing, restoration of function, and return to life by providing impactful case management through expert-trained nurses who practice superior advocacy in the Workers' Compensation process. ? Our Core Values: ?? Stewardship – We responsibly manage resources for the benefit of all stakeholders. ?? Trustworthiness – We build relationships through integrity and reliability. ?? Lifelong Learning – We foster continuous growth and improvement. ?? Passionate Advocacy – We champion the best outcomes for injured workers and clients. ?? Service Excellence – We strive to exceed expectations in every interaction. ? Growth and Innovation in 2024 Choices Case Management was founded nearly 23 years ago by two visionary nurses, Sue Bowers and Connie Rominger. What began as a small, woman- and veteran-owned business in Brentwood, California, has now grown to over 50 employees across eight states—a testament to the trust our clients place in us and the impact we have in the industry. To support our rapid growth and enhance the quality of our services, we made key investments in both talent and technology: ?? Expanded Leadership Team: We welcomed a CFO, Quality Director, Accounting Manager, Telephonic Nursing Manager, and three Nursing Supervisors to strengthen our operations and support our growing team. ?? New Claims Platform: We transitioned to a state-of-the-art claims system, providing advanced reporting, data insights, and enhanced service capabilities for our clients. Stay tuned—we’ll be sharing more about this soon! ?? Enhanced Collaboration & Stewardship: Our Quality and Sales team developed a Claim Review and Stewardship process, creating new opportunities for collaboration between employers, claims teams, and nurse case managers. ? Looking Ahead to 2025 And this is just the beginning. In the coming months, we’ll be highlighting our latest initiatives, case studies, and team members, sharing the impact of these changes in real time. To our valued clients and partners—thank you for trusting us. We are excited for another year of collaboration, innovation, and service excellence. Here’s to a successful 2025! ? With gratitude, Connie, Sue and the entire Choices Case Management Team Aloha! #NurseCaseManagement #Goals #Strategy #Leadership #Workers'Compensation

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Jodie Gutierrez

Director, Client Success at Institutes Of Health | Driving Customer Success with Strategic Growth

1 个月

Dave & Sue - you look amazing!

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