Chelsea Cox Gillman的动态

Housekeeping for tonight! (Since Linkedin doesn't let me message attendees only). Here are a few details to help you make the most of our time together this evening: ? Please ensure you arrive on time as we'll be starting promptly at 7pm with doors open at 6.30pm so you can grab a brew and cake. Kahaila have a selection of cakes and sandwiches if you fancy something a little more than a brew. ? We are over-subscribed so if you're no longer able to come cancel your ticket (my feelings won't be hurt I promise) and check out the upcoming dates here instead. ? The R&B is the playlist...so if you were hoping to blow us away with your vocal prowess - that's not the vibe. Open mic is all about sharing reflections and wisdom from your and career with the community. ? It's allllll about safety so although there will be a photographer/videographer present you can be given a wristband if you wish to be excluded from any footage (there will be no recording during open mic...all that can stay between us!) If you have any questions, drop me a message and I'll get back to ya! p.s. If you want to join us the link to register is in the comments :-) #career #london #r&b

Despite a #hiring spree, the #hotel industry is grappling with a severe #worker shortage, even after gaining #jobs during the past two years, according to a #report by the Wall Street Journal. #HotelStaff #TravelCosts #HospitalityIndustry #LaborShortage #hotels #staff #hospitality #wages #shortage ?https://lnkd.in/gjT26yhJ

Have you ever thought about the best way to remove your makeup while staying at a hotel? Hotels are considered a home away from home; where you find comfort, you get value for what you paid for. Since hotel staff are intentional about satisfying their guests, guests on the other hand need to play their part by handling the hotel amenities with care such as towels. Bath Towels are provided for the guests to dry off after a shower but some guests do use them as makeup removal leaving a permanent stain on the towel which is not good for the business because the hotel will keep incurring losses. That we pay for a service does not mean we should abuse it. The best way to remove your makeup is to use appropriate items like wipes. As we always look forward to having a good experience as a guest let's ensure that the hotel also has a good experience having us as their guests. It will be a win-win situation. Don't be a reason any business will suffer a loss. #hoteletiquette #makeupremoval #hotelindustry #hotels #hospitalityindustry #contentwriter #creativewriter #businesses #bathtowels

Interested in the difference between a personal concierge and a personal assistant? Not sure which one you need? Check out our new blog post to learn more. Link in bio! #yeglocal #yegbiz #personalconcierge

How welcome do you feel when asked to check in at a self-service kiosk in a “cookie cutter” hotel chain or fumble with the key lock box at a random AirBnB? Do you feel at home, comfortable, and safe??? It’s called the hospitality industry for a reason. So why do so many hospitality businesses attempt to bypass the warm welcome a guest should expect when arriving at their accommodation? If it’s 100% down to cost, why isn’t this reflected in the price of a room? Wouldn’t you rather stay somewhere that prioritises personal service, comfort, convenience, and always promises a warm welcome? ?? If you work in the #RenewableEnergy sector, #FoodIndustry, or any other business on the #HumberBank and are looking for a warmer welcome in #Grimsby or #Cleethorpes, you really should meet the team at Coppergate Serviced Accommodation. https://lnkd.in/ecpG9qps

"I've logged a job with facilities". ?? That was literally what a receptionist said to me when I asked why there were leaves in the front entrance. ?? ?? ?? Here's the thing: in the autumn, leaves will blow in through your front doors and make a mess of your reception space. By the time a job has been raised, a person assigned, and then directed to the location, if it's a windy day there will be even more leaves. This is just how it is. ??♀? My reaction? I went straight out and bought the smartest looking dustpan and brush I could find and delivered it to the reception team. ?? Why? ?? ?? ?? If I see it, so does your guest/client/customer. And leaves in the reception makes you look like you don't care. Or you don't pay attention to the details. And details. Matter. To. Your. Customers. Yes, we all have our specific jobs we need to do, and that we are paid for, but my attitude has always been that we are all working with one goal in mind: providing the best experience for our guests imaginable. So to meet that goal, we need to drop the bureaucracy. Collaborate. Help each other out. And smile while we're doing it. ***************************** How is your guest experience? Need a fresh pair of eyes? As part of our approach at BrandSensory we provide audits, guest experience reviews and team immersions to ensure everyone is working towards the same goal. ***************************** #guestexperience #brandbuilding #brandexperience #clientjourney #culture

Does hospitality belong in every industry?

I have noticed this ad for a job opening recently and, while I like the layout, picture, color scheme etc, I feel there is something wrong here. Why are we using pictures of beautiful people when looking for staff? What if I don't look like this young lady in the picture but I have the skills and experience because I worked very hard in my life to acquire them? Why another employer/hotel can give me the opportunity and this no? We are often talking about equality in salary, benefits, career progression and job opportunities, but why am I possibly being judged based on my body, color, race, religion, sexual orientation, etc, etc? Is hospitality in the beauty industry or what? #equalopportunities #hospitalityindustry #luxuryhotels #employmentopportunities

Check out this week's feature!

Businesses and brands spend billions on outsourced hospitality activations and services, yet struggle to connect with high-quality talent. Challenges include: 1. Identifying top-tier chefs, sommeliers, mixologists, and entertainers. 2. Booking difficulties due to inconsistent communication and diverse vendor requirements. 3. Operational inefficiencies such as a lack of standardized processes and scheduling conflicts. The Solution: Night Inn Experience, founded by Mike Wolkon & Rena Ogura,?is a centralized marketplace to find freelance hospitality talent for elevated experiences. Think of Night Inn like Taskrabbit for hospitality talent, where industry experts such as chefs and mixologists can list their services for companies to easily book and manage. Be sure to read the full feature link in the comments below.