Hi Network! ? ??Relentlessly Knowledgeable. ??Value-Based Decisions. ??Honesty & Integrity. ??Customer-Centric. These aren’t just words on a page; they’re the values we aspire to every day at Burman! As a Customer Care Specialist, I see first-hand how these principles shape our interactions with both clients and candidates. Here’s why they matter: ??Relentlessly Knowledgeable: We keep up-to-date with industry trends so our clients and candidates get the best advice. When you come to us, you know you're in expert hands. ??Value-Based Decisions: It’s about making choices that reflect what’s important to our customers—whether that’s career growth, compliance, or seamless processes. We’re always looking at the bigger picture for you! ?Honesty & Integrity: Transparency is key. We pride ourselves on giving clear, honest guidance, no shortcuts, no hidden agendas. You can trust us to do what’s right. ??Customer-Centric: Everything we do is centred around your needs. Your success is our success, and we’re here to support you, whether you’re hiring or looking for the next exciting opportunity. It’s these values that make recruitment better with Burman!?? #BurmanValues #CustomerCare #ClientCare #HigherEducationRecruitment #BurmanCommunity
Chelsea Botha CXAC (Cert)的动态
最相关的动态
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One of the best compliments is a warm introduction. - Warmly introduce an individual to a company that's hiring. - Set up a chat between someone seeking a software solution and a company that offers it. - Introduce two folks in your network who should get to know each other. It's the best way to get a job. It's the best way to get a client. It's the best way to do business. Do you agree?
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Feeling overwhelmed as a new agent? It happens, but the key is knowing where to start. Most think their first hire should be a buyer's or listing agent, but the real power move? An administrative assistant. ??? Delegate the $20/hour tasks so you can focus on the $100/hour ones. Hire someone structured, organized, and who can move at your pace—it'll free you up to grow your business. If you're with Keller Williams, Career Visioning can guide you in making the right hire. Want to know more? Message below, and let's get you on track! ?? #NewAgentTips #SmartHiring #KellerWilliams #BuildYourTeam #WorkSmarterNotHarder
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?? When hiring, focus on adaptability, communication, and customer service. These three traits are key to building a strong, effective team that excels in any situation. ???? #Plumber #PlumberMagazine #PlumberMag #HiringTips #CustomerService #EffectiveTeams https://loom.ly/-L--wGg
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Dealing with Backdoor Hires can be a little tricky. Especially when there's a lot of money involved and strong client relations. Some quick do's and don'ts: -Don't accuse the client. Nearly half of all backdoors are by accident. -Don't say anything until you've gathered evidence. -Do assume it's an accident and mention in your first email you believe it's an oversight. Many clients will not have realised due to poor internal communication or the volume of interviews they've dealt with. -Do check with the candidate. Most clients will not tell the candidate they've hired them on the sly and a candidate telling you they work there is the best evidence you will ever have. Although there is always some foul play at times, always softly approach first.
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Hiring top sales people only comes through attracting the best talent by drawing them to your business and employment opportunity. Here are 3 tips to get you started! https://ow.ly/oVvJ50QjW7O
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?? The best way to vet someone? A solid referral. ?? Think about it—when you need a great restaurant, mechanic, or software partner, where do you go first? Your network. Because nothing beats a recommendation from someone who’s been there, done that, and knows what works. Hiring? Same deal. A referral isn’t just a name on a resume—it’s a vote of confidence from someone you trust. It means this person has already proven their value, skills, and work ethic somewhere real. So how do you harness this power in your business? ? Build a culture where people want to refer top talent. ? Treat your team well—happy employees bring in the best people. ? Create a referral program that rewards quality connections. ? Expand your network—great referrals don’t come from isolation. Referrals save time, reduce risk, and connect you with the right people faster. And in business, the right people make all the difference. https://lnkd.in/euKptBMd
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Big news! Today, we successfully filled a Senior Client Partner role in Financial Sales for one of our clients in North Carolina This wasn’t an easy one. The role needed a very specific mix of skills, experience, and personality to fit both the job and the company culture. After a lot of digging, conversations, and careful matchmaking, we found the perfect candidate—and the client couldn’t be happier! ?? What made it work? Really taking the time to understand what the company was looking for (beyond the job description). Searching high and low to uncover hidden talent. Building trust with candidates to make sure it was the right move for them, too. It’s moments like these that make recruiting so rewarding—helping companies grow while giving someone an incredible opportunity to thrive. ?? If you’re struggling to find the right talent, let’s chat—we would love to help! ??
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Calling all Client Account Managers! Time to set the record straight. What's the most common misconception you hear about your role? Let's clear things up together! . . . . #CAMcommunity #MythBusting #JobSatisfaction #AccountManagement #AccountManager #ClientManagement #DOTandCompany #ClientCommunication #ClientAccountManagement #ClientAccountManager #MarketingAccountManager #ClientCommunicationManager #AgencyLife #AgencyGrowth #AgencyOwner #ClientRelationships #DigitalMarketing
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In the post below, I've broken down 6 key characteristics of top sales talent AND how to assess for these traits in an interview process ?? Hiring this year? Bookmark this post ????
At Sales Talent Agency, we can spot the difference between a good salesperson and a salesperson who can level up your organization ?? (We’ve poured MANY hours into interviewing sales talent.) It’s not magic. Our proven formula is called DNA/PRO–we’ve even trademarked it. Curious? Check it out ?
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I couldn’t agree more with this perspective on the job market and its unexpected parallels to Customer Success roles. While unemployment in 2024 has been a challenging experience, it’s also been an opportunity to strengthen skills that are incredibly relevant to the workplace: - Strategic planning and organization - Clear, effective communication - Resilience and adaptability in the face of uncertainty For example, my Job Search Trello board has been a masterclass in project management! It’s helped me track a high volume of applications, follow-ups, and interviews with the same level of care and detail I’d bring to managing customer relationships. Unemployment doesn’t define us, it sharpens us. If you’re hiring for a Customer Success role, don’t underestimate the value someone brings after navigating the complexity of this job market.
Here’s a thought I had about the current job market. If you’re hiring for a Customer Success type of role, you should hire someone who has been unemployed during 2024. The reason being that candidates had to jump through so many crazy requests to land an interview, they’ve managed to develop skills relevant to customer success. - keeping a positive attitude - handling multiple accounts (applications) - quick thinking on their feet - can manage any and all wacky customer requests with poise I believe these people will be great assets to take care of your customers because this job market has definitely shown us how we should not treat candidates. And because they’ve gone through this, they will do whatever is necessary to keep your customers happy. There’s more to it than this for these roles but you get where I’m going with it ?? What are your thoughts on this? Danae Gabriel Jennifer Schlador Rory Bebbington
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