There's no special framework for getting top-notch feedback from your customers (Or is there??) ?? Just kidding! There isn't.. ?? It's all about keeping it simple and genuine. The goal is to build trust and have them willing to leave a review. But... ...Don't expect them to bring it up by themselves. You have ask! (Yeah! You might be nervous, I know. Just do it!) It might seem difficult to ask, but it’s pretty simple actually. You could easily: - Send a follow-up email or text after a purchase - Ask right after a purchase - Make It easy for them by using Cheers Smart Badges ?? These are just a few tips you can use though If you want to learn the 8 steps you can take to approach customers (the right way) and always get them to leave reviews & valuable feedback... ...Check out this blog post we just made ?? https://lnkd.in/gniY8BpF
Cheers (YC S24)
3 个月
Love this!
Sulaiman Mohammed
3 个月
Does this work for local businesses to get review for Google Map listing?
Parker Nilson
3 个月
Dylan this is really exciting! Wish you all the success!
Executive Assistant | Customer Support Specialist. I help you save 30+ hours weekly and maximize productivity through Expert Virtual Assistance and Customer Service. || Pharmacist.
3 个月Asking for a review can make one very nervous. However, I’ve realized that it’s easier when your product is great and actually addresses the customers pain points. They’re often willing to give a review when you ask. Some even send a review without you asking. A great product makes it easier. P.S: I love your blog post. As a customer service representative, it is of immense value.