Chatham Bars Inn的动态

I’m reading the book “Unreasonable Hospitality” by William Guidara, and it’s challenging me to rethink how we can better serve our “guests” in the public sector while taking better care of our team members so that they can deliver exceptional service! Answer? Through the lens of hospitality. Coming from a hospitality background where the focus was guest satisfaction and pure enjoyment in exceeding expectations, it’s almost a paradigm shift for the public sector to think in this manner where red tape, slow service, and outdated processes can be the norm. The good news is that it doesn’t have to be this way! Watch the brief video below to learn why it’s important to create exceptional hospitality moments to build relationships, no matter what type of service you’re in, restaurant or public. It’s all about the relentless pursuit of excellence! P.S. A big “thank you” to Nicholas J. Saller for recommending the book “Unreasonable Hospitality” to me…I’m on my second listen! #leadership #leadershipjourney #hospitality #elevenmadisonpark #publicsector #pursuitofexcellence

I'm prepping for my team orientation this week and this is one of my favorite videos to use for hospitality training. Once upon a time when Dee Ford was my manager, she introduced me to Danny Meyer and his perspective on hospitality and leadership. These are foundational beliefs which continue to support the success of my work and my team. Give this video a watch to learn more about the power of hospitality and putting your team's wellbeing first. https://lnkd.in/eQyqUUKB

Demand for All-Inclusives has been on the rise in the last few years. I think that's for 2 big reasons: 1. It's easier to set a budget that won't have any surprises. 2. It takes some pressure off of participants who are already dealing with inflation by reducing or eliminating out of pocket expenses. There are a number of great new options coming online from hotels to cruises.

"Teamwork makes the dream work." This quote is often attributed to John C. Maxwell, a well-known leadership expert and author. It highlights the power of working together to achieve shared goals and dreams. This saying takes life when there is an event under the auspices of Impact Production Group. For this gala dinner, at Long Beach Hotel in June 2023, from the smallest detail to the fireworks, our dedicated team took care of everything and as a result, it was hassle-free for the client. An immense feeling of gratitude for our team members, our clients, and the Long Beach Hotel... it was true teamwork once again. Nothing more to add. ?? 2331904 ?? [email protected] ?? www.ipg.mu #GalaDinner #Teamwork #ClientSatisfaction #EventSuccess #IPGMauritius #IPG #ImpactProductionGroup #EventProduction #Mauritius #Celebration #CorporateFunction #EventMagic #ClientSatisfaction #EventDesign #EventExpertise #Eventcoordinator #Experientialevents #CreativeSolutions #EventAmbiance #EventPlanning #Sunlife #LongBeachResort #FYP #TikTokViral #IncentiveTravel #CorporateEvents #LuxuryTravel #EventPlanning #CorporateGala #ClientFocused #EventSuccess

?? WHY Hospitality Weekly Round-Up ?? Join us as we recap a week filled with insights and inspiration at WHY Hospitality. #MondayMotivation: We shared the story behind our name, WHY Hospitality. Our journey, inspired by the question 'WHY?', challenges the status quo and drives innovation in hospitality. ?? #TechTuesday: We delved into the world of Personalization 2.0, showcasing how it's transforming experiences across the hospitality industry, from restaurants to hotels. ????????? #WisdomWednesday: This week's wisdom focused on '5 Star Secrets to Nurturing a Top-Notch Team', drawing inspiration from Danny Meyer's principles for team building and leadership. ?? #ThrowbackThursday: We took a historical deep dive into the hospitality traditions of Ancient Rome, exploring how these practices have shaped modern hospitality values. ??? ?? Looking Ahead: Next week, stay tuned for more enriching content, including industry insights, leadership tips, and another intriguing look back at hospitality history. Thank you for joining us on this journey of discovery and growth. Let's continue to innovate and inspire in the world of hospitality! ?? #HospitalityInnovation #TeamBuilding #AncientWisdom #WHYHospitality

Recently our General Manager, Reg Archambault sat down with LEADERS mag to offer his perspective on our historic property, our approach to luxury, and how his career has evolved through his years as a leader in the hospitality industry. His best advice for young professionals? "The best advice I can give to anyone who is just starting out in any career is to discover what you truly enjoy doing and commit to yourself being the best you can be at that." Tap the link to read the full story. #thoughtleadership #hospitality #hospitalitycareer #luxuryhospitality #luxuryhotel #hotelleader #leadersmag

“Change begins with me because improvement starts with I.” While co-leading a conference in Boracay, I noticed the General Manager of this 5-star resort rake the seaweeds brought about by the heavy downpour and strong winds. First to go out, first to move then his people followed along. In 3 hours, the beachfront was beautiful again! Change really starts with us. Let us not forget - you cannot change people. Why? Because they are used to their own ways. So it’s always better to change within ourselves first because it becomes the best way to influence others to change too. When we make the effort to change, it compels others to change. Especially when they see that the change you brought to yourself impacts others in a positive way. This is true not just at work but even in our family. So let’s strive to improve even 1% daily. Stop the bad habits, embrace new routines and do all things well. The excellence in your work is a reflection of your character and a testament of your commitment. It was a pleasure meeting you Zsolt Siket (General Manager) of The Lind Hotel! Your people including Matteo of the banquet team were just as proactive as you are - because you led the pack through your example. #purposepassionperformance #leadership

For those of us who have worked in the Hotel & Travel Industry, we understand the challenges that come with the job. However, we also know how rewarding it can be. One of the most rewarding aspects for me is connecting with great leaders in the industry and learning from them. Recently, my colleague Trevor Simpson had a conversation with Rockbridge CEO and co-founder, James Merkel that provided valuable perspective on just how challenging the Hospitality Industry can be. It's conversations like these that remind us we are part of an ever-changing industry that both impacts and is impacted by so many external influences. Yet somehow, leaders like Jim, continue to be great hosts and create amazing experiences for us at their hotels. What have been your most rewarding experiences in the Hotel & Travel Industry? Share your thoughts in the comments below. Let's continue to foster collaboration, knowledge sharing, and leadership in this amazing industry. #HotelIndustry #TravelIndustry #Leadership #Collaboration #KnowledgeSharing Rockbridge CEO Focuses on What His Team 'Can Control' Amid Tough Transaction?Environment (costar.com)

I’m really looking forward to joining this panel discussion with a great group of leaders from across the hospitality industry. We’ll be exploring some of the important trends shaping our field today, from design to operations, and where things might be headed next. Hope you can join us for what should be an insightful conversation #HospitalityIndustry #FutureOfHospitality #HospitalityLeadership #FoodAndBeverage #InnovationInHospitality #HospitalityTrends #LuxuryHospitality #HospitalityDesign #OperationalExcellence

Throughly enjoyed this insightful session!