Charlestowne Hotels的动态

Receiving the 2024 Concierge of the Year award has been a powerful reminder that age is not a barrier, it’s a foundation. With each year, I’ve gained skills, insights, and resilience that only time can provide. Aging hasn’t slowed me down; it’s propelled me forward, enriching my journey as both a leader and a hospitality professional. Through the years, I’ve become a better professional and leader, continually refining my approach to service, teamwork, and leadership. Each experience has added new layers of understanding, allowing me to guide my team with confidence, empathy, and purpose. Aging brings its own kind of strength, the kind that allows us to stay adaptable, stay curious, and continue making meaningful contributions. We should praise aging for the depth and wisdom it brings, knowing that experience is our greatest asset. To those who feel like time might hold them back, remember: your best accomplishments may still be ahead. #ConciergeOfTheYear #ExperienceMatters #HospitalityLeadership #PraiseAging #InspirationAtAnyAge #LeadershipDevelopment #WisdomInExperience #ServiceExcellence #GrowthMindset #HospitalityProfessionals #NeverStopLearning #InspireThroughExperience If you’re interested in how experience can elevate hospitality, visit The Art of Hospitality ( https://lnkd.in/gig6rkGA ) to learn more!

Throughly enjoyed this insightful session!

Relaxed but Restless On this leg of our holiday, Helen Langhammer and I are visiting friends in Cambridge. Our friends David and Quim took us punting down the river. The two of them did all the heavy work of punting while we sat and sipped champagne, and really, who can complain at such hospitality? ?? I'm now itching to get back to work. I've had so many ideas for designing some new team assessments and I'm restless to get started. ?? #leadershipdevelopment #teamdynamics #workstyles

At ALIS Summer Update, our President Dina Belon spoke on how Staypineapple Hotels Inc. is using our tech stack to enable our employees to deliver better experiences to our guests. Learn more about it in this article by Sean McCracken : https://lnkd.in/dpqXz2tj

?? WHY Hospitality Weekly Round-Up ?? Join us as we recap a week filled with insights and inspiration at WHY Hospitality. #MondayMotivation: We shared the story behind our name, WHY Hospitality. Our journey, inspired by the question 'WHY?', challenges the status quo and drives innovation in hospitality. ?? #TechTuesday: We delved into the world of Personalization 2.0, showcasing how it's transforming experiences across the hospitality industry, from restaurants to hotels. ????????? #WisdomWednesday: This week's wisdom focused on '5 Star Secrets to Nurturing a Top-Notch Team', drawing inspiration from Danny Meyer's principles for team building and leadership. ?? #ThrowbackThursday: We took a historical deep dive into the hospitality traditions of Ancient Rome, exploring how these practices have shaped modern hospitality values. ??? ?? Looking Ahead: Next week, stay tuned for more enriching content, including industry insights, leadership tips, and another intriguing look back at hospitality history. Thank you for joining us on this journey of discovery and growth. Let's continue to innovate and inspire in the world of hospitality! ?? #HospitalityInnovation #TeamBuilding #AncientWisdom #WHYHospitality

Are you attending #TheLodgingConference in Phoenix here in a couple of weeks? Do you want to learn more about new markets and new development opportunities? If so, let’s set up some time to connect and discuss all that’s new and exciting Marriott International. See you there!!! #Marriott #Development

It's been a while LinkedIn, and yeesh we been busy.?? After many years of fire fighting in my previous role, I left with a wealth of experience. I was fortunate to have incredible support, development, and opportunities along the way. I helped bring together brands, develop concepts, and create award-winning menus, and we had an amazing time doing it. The best part? The people. The education and experiences I shared over the years, watching individuals grow in confidence, seizing opportunities, and then going on to achieve great things—that's something I'll forever be grateful for. (You know who you are) COVID had a profound impact on me. It pushed me to reconnect with the outdoors, get back into fitness, and realize just how destructive my lifestyle had become. Over time, the business changed. I clung to the best parts of my work while, in reality, it was slowly chipping away at my mental health. I had invested so much in my physical well-being and was using that as an escape. I was living two lives: crafting menus I no longer believed in, holding coaching sessions that felt disconnected. The role no longer served me, and I no longer fit. It wasn’t right or wrong—it was just business. I realized my true purpose was helping people, making a difference. Today, I coach, personal train, and run—a lot. I’m still a strong advocate for mental health. As fast as my new path has taken off (faster than I ever expected), I couldn’t completely step away from the industry that gave me so much. I wanted to empower change. Bar operations and creative development are often lumped together, usually filled by the most experienced individual, until they become the central figure in the business—without clear roles or fair compensation for the work they do. The problem is, they’re often either too operational and not creative enough or vice versa. Most of the time, businesses can’t afford both roles, and the individual becomes overwhelmed, which leads to burnout or being let go. I’ve seen it first-hand through years of delivering redundancies. My goal was to bridge that gap. I want to set businesses up for long-term success by channelling collective knowledge, providing the tools and experience necessary to enable future bar operations and creative teams to thrive. This is about progress and saving bars from losing their best people and creating a more profitable business. This has been a long time coming. I couldn’t be prouder of what we’re building here at Industry Spirit, and whilst I attempt to find balance in both worlds, I’m excited to keep working alongside some of the most amazing and selfless people. If you’re part of a growing hospitality group, bar, or an individual facing challenges—we can help. Between us, we’ve seen it all and, more often than not, done more with less. If we haven’t seen the problem before, we’ll work relentlessly until we find a solution. Follow us, share, and get in touch. Let’s continue to make great things happen. ?

I’m really looking forward to joining this panel discussion with a great group of leaders from across the hospitality industry. We’ll be exploring some of the important trends shaping our field today, from design to operations, and where things might be headed next. Hope you can join us for what should be an insightful conversation #HospitalityIndustry #FutureOfHospitality #HospitalityLeadership #FoodAndBeverage #InnovationInHospitality #HospitalityTrends #LuxuryHospitality #HospitalityDesign #OperationalExcellence

What People Are Saying About The Book - The Prosperous Hotelier -?Radka Telyckova ?? She is Inevitable Hotel Success!!!?- Even More Hospitality Financial Leadership!! A Guide to Hotel Financial Literacy for the Hospitality Professional- Available On Amazon Today https://a.co/d/1dT8iGW hashtag #hotelmanagement #theprosperoushotelier#financialleadership

Click the link below to nominate your hospitality heroes!