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Data Engineering & Insights Lead

Crowdstrike: "On July 19, 2024, two additional IPC Template Instances were deployed. Due to a bug in the Content Validator, one of the two Template Instances passed validation despite containing problematic content data." Translation: "Build passed, ops problem now!" While the scope and impact were breaking news, the story is an old classic. If all that stands between your code and production deployment is an automated regression test, those test cases need to be as well maintained and verified as anything else that you're producing. It's a process and priority issue that's easy to fix, and companies have failed for far smaller mistakes.

I want to share that over 97% of Windows sensors are back online as of July 25. This progress is thanks to the tireless efforts of our customers, partners, and the dedication of our team at CrowdStrike. However, we understand our work is not yet complete, and we remain committed to restoring every impacted system. To our customers still affected, please know we will not rest until we achieve full recovery. At CrowdStrike, our mission is to earn your trust by safeguarding your operations. I am deeply sorry for the disruption this outage has caused and personally apologize to everyone impacted. While I can’t promise perfection, I can promise a response that is focused, effective, and with a sense of urgency. Our recovery efforts have been enhanced thanks to the development of automatic recovery techniques and by mobilizing all our resources to support our customers. We published a preliminary incident report (PIR) detailing how this happened and the measures we’re taking to prevent such incidents in the future. CrowdStrike is committed to building on our mission to stop breaches, with a renewed focus on customer controls and resilience. Customer obsession has always been our guiding principle, and this experience has only strengthened our resolve. Thank you for your patience, support, and trust. https://lnkd.in/gXzsSC42

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