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Helping you break into Tech Sales | Husband & Father | Romans 1:16 | ?? ??? ??? ?? ??? ??? ????
Managers, ghost dialing isn’t just an SDR problem, it’s a you problem. Short call times and low pick-up rates usually point to fake dials, aka ghost dials. But, it usually isn't a rep problem, it's a culture problem. If your team feels unsupported and stressed, they’ll fake dials to survive. Fix your culture = fix ghost dialing. Made a guide below so you can learn how to spot and get rid of ghost-dialing for good ?? link in comments. #sales #sdr #coldcalling #outbound #prospecting
What about using Wispel AI Prospecting so they don't need to fake dials? With Wispel Parallel dialer they can call +300 numbers per day in a fraction of the time.
SDRs who feel they need to do this are the ones that they're told you need to make 100 calls a day. Focus on outcomes (connects/conversation/meetings booked). I'm more impressed if you can get away with calling less people but getting a higher connect rate than the other way around. Means you're not burning through your TAM and you're being more clever with your time
I like looking at how many quality conversations I can have, # of dials don’t mean much
Get Altisales.io and you’ll quickly find out who is fake dialing.
Ghost dialing can be detrimental.
I have low pick up rates but usually higher rates on email/ LinkedIn because I make sure to reference one of those... if that makes sense. ??
Great post and guide/blog Jack! It's true, for some of us as SDRs the pressure of hitting kpi's is enormous. We push through 'the suck' of low connect rates and feel overwhelmed. Communication and a healthy team environment help mitigate these challenges between mgmt. and sales reps.
Jack Knight ??I sat next to a guy faking calls, he would dial and immediately hang up. It worked until management looked at his average talk time, then he was frogwalked out the door.
Sounds about right!
Helping you break into Tech Sales | Husband & Father | Romans 1:16 | ?? ??? ??? ?? ??? ??? ????
3 周Guide: https://callblitz.com/blog/how-to-put-a-stop-to-ghost-dialing-in-sales