Leadership Development Expert & Executive Coach | Pioneering Clarity and Breakthroughs in Construction Industry Cultures | From Burnout to Empowered Leadership
Just had a powerful session with a client, David, who has been struggling with his Superintendent, Mike. Mike’s had gotten into the habit of talking trash to David during their morning huddles, and it was hurting the team and their work with their trade partners. David was close to a breaking point, feeling a mix of resentment and apprehension about potentially confronting Mike. Using the Polaris D.O.O.R.S. framework for challenging conversations, David was able to address the issue constructively: Declare Intent: Clarify why you're initiating the conversation. Observations: Factually describe what you've noticed. Outcome to Avoid: Share the potential negative outcomes if things don’t change. Reality Check: Understand each other’s perspectives. Solutions: Collaboratively find a way forward. The outcome? Mike was genuinely unaware of the impact of his actions. Acknowledging this opened the door to significant changes. Now, two weeks later, not only has the team culture dramatically improved, but their efficiency has skyrocketed. The team is getting more done in less time. Remember, tough conversations are not confrontations but opportunities to forge trust and understanding. Lean into them. #LeadershipDevelopment #Teamwork #CoachingSuccess