BlastPoint的动态

To niche or not to niche? Whether or not you have a specialty, customers all expect the same thing: service. And with inflation and rising wages, providing an amazing customer experience is not getting any cheaper. So when you want to know who to focus on, ReFocus. #insurance #ai #data #retention

G?zde ?zalpay and Naz?m Task?n presented insights from their study on customer churn prediction in the online payment sector. The session explored survival analysis techniques, identifying key factors that influence customer churn. Their empirical findings highlight variables such as commission rates, refund rates and payment counts as crucial predictors of churn. This research holds significance for its contribution to developing improved customer retention strategies. G?zde ?zalpay Nazim Taskin #churnprediction #onlinepayments #Insights #IRM2024 #AI #artificialintelligence #GenAI #ResearchHighlights

?? Customer Segmentation in Banking Marketing with Artificial Intelligence ?? I implemented an AI model for a bank's marketing department, focused on better understanding customers and creating more personalized campaigns. I used the k-means algorithm for segmentation, along with autoencoders and Principal Component Analysis (PCA) to reduce dimensionality and facilitate data visualization. The autoencoders helped retain the most relevant features, while PCA provided a more understandable representation of the data. The image shows how customers were grouped into different clusters based on their behavior. ?? This segmentation gives the marketing team a powerful tool to design effective and personalized strategies, optimizing resources and increasing customer satisfaction. ????

Learn how you can utilize AI in your bank’s marketing to produce meaningful customer engagement. Join ABA Endorsed Vendor Bank Marketing Center for a free webinar and get valuable tips from a leading expert in the bank marketing field.?Register now!

Data to Dollars ?? ?? We’re looking at how European giants use #AI and #predictiveanalytics to do more than just improve service—they’re transforming #CX into millions saved. ?? Prevent churn before it happens: Predictive models cut churn rates by 20-30%. ?? AI-driven support on demand: Chatbots handle 80% of queries, slashing costs by 40%. ?? Personalized experiences payoff: Tailored campaigns boost lifetime value by 20-40%. ?? Optimize journeys, and?minimize friction: Journey mapping eliminates 60% of pain points, driving NPS and reducing support needs. Dive into our blog and learn how top brands turn customer insights into revenue! ??? https://lnkd.in/d9ZCi--8 #InsightsEnabled #CXdata #CXAnalytics #Europe #DigitalTransformation?#BPO

Zenith Arabia AI's customer segmentation solution is a game-changer. Save valuable time by automating data prep and focus on what matters most: building strong customer relationships. Powered by Dataiku Visit Our Website: https://lnkd.in/dhxAnFHe #AI #Banking #Efficiency #GenerativeAI #LLM #KSAVision2030 #Vision2030 #AIForBanks

Check out this webinar that our partners Bank Marketing Center are hosting and see how AI can be used in bank marketing strategy.

Stop Customers from Walking Away: AI-Powered Churn Prevention Analyze churn patterns, with Kloud9’s AI-driven churn prevention solution to analyze customer behavior, deploy data / insights retention strategies and increase customer lifetime value. Want to hear more? Get in touch with us https://lnkd.in/gSHz8648 #kloud9 #lifetimevalue #CAC #data #AI

?? Watch how we DOUBLED reply rates on cold emails. Our team helped a fintech client boost engagement through: ?? Precise customer profiling ?? Data enrichment ?? Fine-tuned AI models The result? Higher response rates and qualified leads—even in a conservative industry. Play the video to see the strategy in action.

The primary data source for PriceCast is customer transactions made on the forecourt. This real-time information about customer behaviour and price sensitivity provides valuable insights into customers' preferences. Unlike others who rely on costly and time-consuming competitor price updates, PriceCast relies on correlating competitor prices with transactions to improve its forecasting. Additionally, the AI used by PriceCast is flexible and can easily incorporate and correlate with others data sources, such as traffic and weather.