Bestica Inc.的动态

#hiring *Service Desk Specialist*, Huntsville, *United States*, fulltime #opentowork #jobs #jobseekers #careers #Huntsvillejobs #Alabamajobs #ITCommunications *To Apply -->*: https://lnkd.in/gFXPJvBm Service Desk SpecialistHuntsville, AL - OnsiteTOP SECRET CLEARANCE REQUIREDExciting new role open working on a project with the FBI! We are looking for a service desk professional with a Top Secret clearance and exceptional communication/troubleshooting skills!Job DescriptionInstalls, changes, and repairs moderately complex problems of personal computer hardware and software systems and provides technical assistance and training to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions to correct problems based on knowledge of system operation. Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email, and personnel requests for technical support.Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.Serves as the first point of contact for troubleshooting hardware/software PC and printer problems.Collaborates with team members to resolve information technology issues and implement process improvements.Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software. Minimum QualificationsAssociate's degree.5 years of experience Other Job Specific SkillsMust have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.Knowledge of assigned hardware and/or software products required.Requires working knowledge of personal computers and peripherals.Stays up to date technically and applies new knowledge to job.Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes.Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Actively looks for ways to help people in the most efficient manner.Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Understands the implications of new information for both current and future problem-solving and decision-making.

Gol-ly guys and gals, if this job wasn't in Austin and I didn't already love my job, I would apply in a hot minute. It's the perfect mixture of #publicrelations and #economicdevelopment - my two favorite job duties. #hiringnow #governmentjobs #communications #ecodev #applytoday #PIO #DreamJob #austintx

Since Companies are avoiding hiring Positions like Help Desk Technician / Computer or Desktop Support Specialist. The Basic-level Positions of the Tech Industry is Now a thing of the past. If you see any job post for Help Desk Technician / Computer or Desktop Support Specialist, most likely it's just a Marketing Advertise Post to make the Company seem relevant.

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Consider starting your IT journey with a position like Desktop Support Technician or IT Assistant. These roles offer daily challenges that sharpen your technical skills and improve your customer service abilities. With each task, you're preparing yourself for more advanced roles in the IT field. #DesktopSupport #ITCareerPath #TechRoles #EntryLevelIT #SkillDevelopment

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Are you interested in a career in IT support? Or are you already working as a Help Desk Support and looking to enhance your skills and knowledge? Look no further! ?? ?? Check out this must-watch video from People Team that delves deep into the world of Help Desk Support. Get a complete guide to the role, including key responsibilities, necessary skills, common challenges, and growth opportunities. ?? ?? Gain valuable insights and tips from industry experts that can help you excel in the Help Desk Support role. And don't forget to share this video with anyone who might find it helpful! ?? ?? Want to learn more about the IT industry? Check out our playlists on interview questions and improving skills at work. ?? ?? Let's connect and share our experiences! Join our community on LinkedIn, Twitter, TikTok, and Instagram. ?? ?? Visit our website to explore job opportunities and hiring options. Don't miss out on the chance to grow your career with People Team. ??