Auro Hotels的动态

At ALIS Summer Update, our President Dina Belon spoke on how Staypineapple Hotels Inc. is using our tech stack to enable our employees to deliver better experiences to our guests. Learn more about it in this article by Sean McCracken : https://lnkd.in/dpqXz2tj

It's the little things that mean the most. Will Guidara has mastered the concept of "unreasonable hospitality" and provides great reminders of how little, thoughtful actions can result in customer loyalty. Check out the example of unreasonable hospitality below. It's a good one! What do you do to make your clients/customers surprised and delighted?

I love this stuff. And it's not just for hotels and restaurants. Absolutely every service business should think like this. If you're a creative agency and someone hires you to draft something up for their 10 year anniversary party, If you're a outsourced staffing company and you're hired because the client just closed a big round of funding, If you're an attorney and you're hired to draft closing docs for a sale, ... there are opportunities to do the job in a way that makes a client for life and creates a story they share. It's good for your business and let's be honest, it's just more fun. And if you're like, oh I don't have the budget to do stuff like this... Your finance person here is saying, this is customer retention and acquisition costs. You should ALWAYS have the budget for it even if you have to get extra creative and limit the actual cash out. This is often the cheapest and highest impact BD spend you can find. So go blow some minds.

Interesting statistic from the JLL’s bi-annual Capital Market Collective conference when inflation adjusting global capital market volumes. In 2009, we assumed the worst, in 2023 it was assumed we would find opportunities in an interest rate environment at a two decade high, impacting the cost of debt and therefore higher cost equity, insurance escalations and rate cuts right around the corner…. Now here we are in mid-2024 with insurance resembling normal growth (market specific), rates already cut in several larger GDP economies or signaling rate cuts this summer and plenty of equity ready to be deployed. If waiting for the perfect time to deploy capital and looking at a 5-7 year hold, look at the years proceding 2009….

“The path to success is paved with mistakes well handled” - Danny Meyer. The biggest mistakes can be the biggest opportunities, if you simply choose to shift your perspective. Introducing the next edition of Unreasonable Hospitality out in the World, this one submitted by Sarah Krathen of New York, New York. ?????? #unreasonablehospitality

You Need This! Hospitality, like many industries, is still combating labor shortages while also experiencing increasing costs due to wage growth and inflationary pressures. Learn how Unifocus can help improve your bottom-line and attract the best talent with tools that help you justify cost and improve how your teams work together! #hospitality #labormanagement #thehospitalityshow #operations #hoteloperations #scheduling #planning #budgeting #preventativemaintenance #housekeeping #service #surveys

Summer is coming to an end, so it's time to mark your calendars for the first Hospitality Alliance event of the season. Save the date for September 18th! Need a few reasons to attend? 1. Meet the new CEOs of Visit Bend and Visit Central Oregon- Jeff Knapp and Scott Larson, respectively 2. See the newly renovated Newberry Hotel Bend 3. Strengthen your relationships with industry peers

I look forward to this chat with Noelani (Berkholtz) Schroy! We’ll talk about the Sales perspective to Commercial Strategy and how we #Elevate and meet the demands of today! #ElevateSales #CommercialStrategy #BusinessAcumen #Leadership

What strategies can hospitality firms implement to thrive in a post-pandemic world? Amit Saberwal (RedDoorz) and Daniel Rouquette (Villa Finder) are sharing their experience navigating the black swan event for the hospitality industry.

The Future of Hospitality has a New Look! ?? Change is the only constant in hospitality, and today, we’re embracing it with open arms! We’re thrilled to introduce the next evolution of Thynk - your end-to-end Hospitality Commercial Platform, now with a refreshed identity that matches our innovative spirit. ?? While our look may have evolved, our unwavering commitment to your success remains stronger than ever. This refresh embodies our vision of empowering every property to move from a reactive past to a proactive future and our commitment to business excellence, operational efficiency, and guest experience enhancement. ?? Our evolution is inspired by you - the forward-thinking hospitality professionals who trust us to help navigate the industry’s ever-changing landscape. Together, we’re not just adapting to change; we’re driving it. Let’s shape the future of hospitality! Thynk today. Thrive tomorrow. ?? #Thynk #HospitalityTech #Innovation #BrandEvolution #HotelTechnology