Asha Devi的动态

bigbasket.com Really needs to up their game in the Grocery space. When I order Food items on any of the QC platforms, a refund for bad quality is instant. Share photos and done. But on Big Basket, there are only 2 options - Return or Exchange and I need to specify the time slot when the bad items will be picked up. How old-school BigBasket has become? Trying their live chat past 15 mins, but the option itself is not opening.

#ad Life can get hectic, but bigbasket.com makes it simpler. Their 10-minute delivery has become my go-to for everything, from running out of essentials to planning a quick dinner. They’ve truly redefined convenience—not just delivering what I need but helping me focus on what I love. It’s not just about groceries; it’s about making life a little easier. For more check out the video link in the Comment section ?? #bigbasketnow #10minutedelivery #festival #quickcommerce #lohri #pongal #festival2025

#Ad In today’s busy world, a little convenience can make all the difference. From planning impromptu get-togethers to fixing late-night cravings, bigbasket.com is the partner you can count on. With their 10-minute delivery, they ensure that you never have to compromise on the comfort of home. Because sometimes, it’s the smallest things—like that extra bag of snacks—that spark the biggest joys! Check videos in pinned comment. #bigbasketnow #10minutedelivery #fetival #quickcommerce #GroceryDeliveryMadeEasy #BigBasketAdvantage #QuickDeliveryMatters #SnackAttackSolved #GroceryShoppingReimagined

Hari Menon Rakshit Daga TK Balakumar bigbasket.com #rantalert Been a very loyal BB user and concerned with this email sent by Bigbasket, where you are now merging regular Bigbasket with BBnow. The email positions this as "We've made a huge improvement to our delivery speed", but what about selection and pricing which were significantly better on regular Bigbasket. And I believe these are also the important parameters for your wider audience to optimize v/s Instamart, Blinkit, Zepto, Amazon Fresh etc. Your PMs clearly have not thought of this pricing issue and this is likely to impact platform loyalty. To quote few examples: 1. 4-pieces Royal Gala regular apple - Available at Rs. 182 on regular BB (still accessible via Tata Neu) v/s Rs. 196 on BBNow. 2. 100g ginger - Available at Rs. 10 on regular BB v/s Rs. 13 on BBNow. If it's a conscious call to stop regular Bigbasket altogether, then call it like that - we all understand QCommerce has lower cancellations, lower returns and the higher pricing can drive margins and you also need to become profitable.

BigBasket has Replaced Me?? I am the youngest in my family and being the youngest your most important duty is to bring the little things that any family member needs in 10 minutes whether it is available at home or not. I was performing my duty efficiently but then the Quick Delivery revolution started with bigbasket.com , Zepto , JioMart Digital ,Blinkit and other 10-minute delivery platforms coming in. Everyone was reluctant but slowly accepted this ‘new’ way of buying things and I got replaced by them?? Now whether it is last-minute cravings or an ingredient is missing- my family picks the phone not to call and inform all the specifications to me but to order stuff online. We were already alerted that humans might get replaced by technology but I didn’t know that it would be so soon. It was difficult to accept because now the status of the person who could bring anything within 10 minutes?? was snatched from me by these platforms. But after giving it a thought , I have come to realize that just my scope of work has changed - it has become more technical ??????rather than operational. Now I have to go around the house asking people would a substitute product work before ordering instead of going to 3 shops and searching for an exact match. My work is now about dealing with everyone’s demand and managing supplies from platforms ensuring all the demands are fulfilled while keeping the cost low. Returns and exchange have become easier but going offline, making puppy eyes , and telling the shopkeeper uncle that Mumma won’t let you in if you took the same product back is a different level of experience. My work has not reduced- still, my run continues its just distance has reduced from different stores to the gate of my house to pick up deliveries??. How has Quick Delivery changed your life?

#Ad bigbasket.com ad campaign is more than just a celebration of Indian households—it’s a celebration of life. Each door in the ad represents a family, a memory, and a moment waiting to happen. Whether it’s a festive feast or a casual dinner, bigbasket.com 10-minute delivery ensures that no moment goes incomplete. They’re not just delivering groceries; they’re delivering the joy of being present for the ones you love. Check the link in the comment section! #bigbasketnow #10minutedelivery #QuickDelivery #DeliveryInMinutes #festival #Lohri

This was a frustrating and pathetic experience upon my recently cancelled order by bigbasket.com - BNN - 1506815309-20240722 on 22nd July 2024. First of all, I made a mistake in placing an advance-paid order from Big Basket, after that - you guys cancelled my order without the customer's consent and without informing the customer about the real issue/reason behind the cancellation. I have placed an order for my older parents who are unable to go to the market & shop - but at last, no order was delivered & also money has not been returned to the customer till now. !! WOW - what a service bigbasket.com !! When I talked to big-basket customer care, the person said BB has done the job & it's the customer's responsibility to check with the bank...May I know why customers have to run behind banks because of the Big Basket Fault? The amount should be automatically refunded back to the source account within the given TAT, if not it's Big Basket's fault, not the Bank's fault or the customer's fault. bigbasket.com has to take full responsibility in these situations. And YES - I was not the one who cancelled the order, the order was cancelled by Big Basket itself. Anyways, I went to the bank & they said they couldn't see anything on the portal for this refund amount. I showed them the transaction ID as well provided by the customer care person. It's been more than a week but still, the amount has not been refunded back and there is zero support from bigbasket.com I am surely going to share this pathetic experience on all social media channels, people also should know about these problems/issues faced by BB customers. bigbasket.com team - If you continue giving this kind of service, you are surely going to lose your customers. Ques - Is this the kind of service you provide to your customers ?? bigbasket.com ?? Tata Digital ?? Rakshit Daga ?? Vipul Parekh ?? TK Balakumar ?? #Boycottbigbasket

Zepto: ?80 Blinkit: ?80 BigBasket: ?70 --------------------- OUR PRICE: ?55 Only This is a brilliant strategy, whether thought by himself or perhaps a thoughtful well-wisher. We are all aware of the struggles that small vendors and physical shop owners face nowadays due to the rise of online quick services. These services are not only making people lazy but also encouraging them to pay extra service charges because they can afford the convenience. While we cannot change consumer behavior, What we can do is empower these hardworking vendors with top-notch marketing and survival strategies. This way, they can reclaim the respect they deserve and at least ensure their families are well-fed. #Blinkit #Zepto #Bigbasket #Amazon #Flipkart #Zomato #Swiggy

bigbasket.com Bigbasket team, Attached image is My Order details for today, I selected the slot of 10pm -11pm for 19.11.24. Delivery Executive reaches my doorstep at 9.20pm, calls me & unnecessarily pushes me to take order before time irrespective of my communication that I’m unavailable to take order right now. Then he requests me to cancel the order. I asked him to deliver the order at the selected slot time as there must be a reason for my specific slot selection. After 5 minutes I get notification that my order is delivered. I have not yet received my order, how can it be marked delivered? What is the point of Process creation if it’s that difficult to implement for Bigbasket? Also I got call from Delivery Executive personal number that “my order is deposited at store, whenever I’m available just give a call and it will be delivered, just try not to get late”. How he got my personal number, is there any Customer Data Security protocols in Bigbasket? Now please let me know, what’s the point of the little time planning & management I did, to avoid any clash between my meeting, scheduled for 8.30pm to 9.30pm & the Delivery after 10pm?

At the age of 50, this man built a 450 crore business. Meet Hari Menon, one of the 5 founders who established bigbasket.com. BigBasket, was a bold step into untouched waters: delivering fresh produce, and household essentials straight to your doorstep. They were the first online grocery service in India. Why did it take a backseat? Two reasons: ??Too ahead of its time- Yep. It’s real. They had a great idea that came out at the wrong time and people couldn’t fully trust their business model. ??First in the wrong department- They came out with a brilliant home-delivery idea only for their competitor to capitalise off of it and introduce 10-minutes to it. Indians either trust too much or too little and with their marketing, they majorly focused on building trust and roped in Shah Rukh Khan, a national favourite, for the ad films. But that wasn’t enough. One interesting observation here is that BigBasket continuously evolved according to shifting consumer preferences. Now, with its availability in 10 minutes, they tapped into the cricket fandom in India, especially with Virat Kohli. I still believe Big Basket can get their footing back in the game. What do you think can be in store for Big Basket? #strategising #evolution #groceryservice