The biggest barrier to reducing turnover is often our own reluctance to try something new.
“No Todd, you have to hire the right people and train them. That’s the problem!”?
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Yeah, that worked when people were lined up for your jobs and were willing to do what you asked.?When recruiting at under $20 an hour for entry level positions, you are not selecting as much as hoping you are selected. People have so?many choices now, and they are saying NO to the old thinking.
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They don’t want to be forced to work OT.
They don’t want to be threatened with a Point System.
And they sure as hell don’t want the “privilege” of working at your facility for 30 years.
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But outside of those recruiting, has the rest of the company caught up to this reality?
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And sorry, the world isn’t going back to the way it was.
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The other problem… Nobody is ultimately accountable for turnover.
Every time someone leaves, HR gets yelled at: “You’re just not hiring the right people.”
And Ops gets blamed for?"Being too tough on the new workers"
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The reality is that when new hires come through the door, it’s everyone’s responsibility to ensure their success.
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If the almighty production goal really matters, then shouldn’t keeping a reliable workforce be a priority?
The only way to hit those numbers and prevent jobs from moving to Mexico is to Innovate.
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So…
Are companies sticking their head in the sand and hoping things will?return to the good ole days??
Is it fear of change?
Or is it jealousy "Why should they get more time off and an easier schedule than I had?”
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I’ve seen all 3.
But I’ve also seen plenty of companies realize that they have to try SOMETHING to fix what’s going on?BUT they still battle implementation with resistance from the "old guard."