PRESS INFORMATION | June 17, 2024 AHEAD Automotive announces significant enhancements to its #proPoints #loyalty #program with new at MANN-FILTER partnership AHEAD Automotive GmbH, a pioneer in the digitalization of the automotive aftermarket, proudly announces exciting new additions to its renowned loyalty program, proPoints. The program is designed to reward the loyalty of automotive garages and increase customer satisfaction. Expanded range and new partner MANN+HUMMEL proPoints has significantly expanded its range to offer automotive garages advantages when purchasing premium products. Thanks to collaboration with leading automotive suppliers Clarios, FORVIA HELLA, Niterra EMEA GmbH and ZF Group, with a total of 9 product brands, the expanded range now covers more than 75% of the vehicle parts and spare parts that automotive garages need on a daily basis. One special highlight is the inclusion of MANN+HUMMEL and its entire MANN-FILTER range in the proPoints loyalty program. This #partnership gives automotive garages the opportunity to collect points even faster with the expanded offer and to order first-class rewards free of charge. As Bastian Mertens, Chief Marketing Officer of AHEAD Automotive GmbH, explains: “These partnerships with the premium brands in the automotive aftermarket are an important key to being able to offer garages an appealing program and to make them even more attractive overall.” MANN-FILTER introductory offer for new and existing customers To celebrate the significant expansion of this loyalty program, an attractive introductory offer is being launched. In June, participating automotive garages will receive an additional 100 bonus points when purchasing MANN-FILTER products. In July, double points will be awarded for every purchase from the many products offered by MANN-FILTER.
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In today’s competitive automotive market, customer satisfaction and profitability are critical to a dealership’s success. One often-overlooked opportunity lies in XPEL Windshield Protection Film—a game-changer for both Pre-Load and F&I upsell opportunities. Here’s how this innovation drives results: ?? Enhanced Customer Satisfaction Nothing frustrates customers more than unexpected windshield damage. By pre-loading vehicles with XPEL Windshield Protection Film, dealerships deliver peace of mind right from the start. Customers leave knowing their investment is better protected, which translates to higher retention and trust. ?? Increased Profitability Pre-loading windshield protection as part of a value-added package generates consistent revenue while giving service teams a unique selling point. ? F&I Department: Offering XPEL as an upsell during the finance process provides a high-margin product that resonates with customers looking to protect their vehicles for the long haul. ? Market Differentiation Adding XPEL Windshield Protection Film to your offerings sets your dealership apart. Customers appreciate solutions that save them time and money in the long run, creating loyalty and referrals. Integrating this solution is a win-win: better protection for customers, more revenue for dealerships. Don’t miss the chance to elevate both your Fixed Ops and F&I performance. Interested in implementing windshield protection as part of your dealership strategy? Stop by XPEL Booth #6154 at the National Automobile Dealers Association (NADA) Show or let us know in the comments below. See you in New Orleans! ?#CustomerExperience #AutomotiveIndustry #DealershipProfitability #FandI #FixedOps #XPEL
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Recall notices are critical in the automotive industry – and to keeping customers safe. Learn how personalized recall communications enable dealers to enhance customer safety, build trust and drive sales with more impactful customer touchpoints. ?? https://brnw.ch/21wK7is #AutoDealers #Dealership #AutomotiveIndustry #AutoRetail #AutoSales
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Dealerships can significantly boost performance by enhancing collaboration between their sales and parts departments. This synergy not only drives higher profits but also elevates customer retention rates and enhances the dealership's reputation. Improving the customer experience by offering essential items and bundled accessories is key. The parts department can further support sales by exploring aftermarket opportunities effectively. Establishing and nurturing long-term customer relationships is paramount. Clear communication on inventory availability helps prevent delays and missed sales opportunities. Additionally, upselling parts and accessories during the sale presents a unique chance for dealerships, while embracing technology streamlines operations. Cross-training sales and parts teams fosters teamwork and ultimately enhances customer satisfaction. By promoting collaboration, dealerships can maximize profitability through bundled services, accessories, and service contracts included in new car deals. #Dealerships #SalesAndParts #Collaboration #CustomerExperience #Profitability
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What's it like to be a customer at your dealership? Are your customers engaged with your brand after the sale? Vinsyt is disrupting the way car owners engage with their vehicle and their respective dealership, maximizing lifetime value and your customers' satisfaction. DM me for a free example!
?? In today's competitive automotive landscape, customer retention is key! Ensure your dealership's success by partnering with us to deliver outstanding vehicle ownership experiences that keep customers coming back for more. #CustomerRetention #AutomotiveOwnership #AutomotiveSuccess
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Part 7: OEMs as Market Leaders: Capturing Profits and Customer Satisfaction in the New PPF Landscape Conclusion The series concludes by reiterating the importance of proactive action by both OEMs and PPF manufacturers. As the automotive industry continues to evolve, those who adapt quickly to integrate PPF into their offerings will lead the market, capturing significant profits and enhancing customer satisfaction. The series serves as a comprehensive guide for industry stakeholders, providing insights into the strategic steps necessary to succeed in the shifting landscape of paint protection film. https://lnkd.in/gbZjpTfc #3Dto2D #manunfacture #manufacturing #paintprotectionfilm #paintprotection #ford #Tesla #ferrari #corvette #automotive #cars #automotiveDesign #ProductDevelopment #PatternMaking #industrialdesign #automotiveindustry #digitalpatterns #patternmaking #patternmakingservices
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?? Did you know that??? ?????? ???? ?? ???????????????????are interested in hearing about recommended repairs when they bring their vehicle in for service? ???? By automating tailored service recommendations prior to the visit, workshops can ???????????? ???????????? ?????????????? and ?????????????? ???????????????? ????????????????????????. ?? ????% ???? ?????????????????? ???????????? ?????????????????????? ?????????????? before their visit. ? ????% ?????? ?????????? ???????????????? like A/C or brake service, increasing sales per visit. ?? Martin F?rch, Head of Aftersales at MTH Biler: “We know it takes a long time to manually identify all the recommended repairs and products for the car when the customer comes in. So when this is done automatically before the visit, it is a huge help.” ?? Marc Bauer, Partner at ag analytics, says: “Typically, the process of offering recommended repairs relies on the service advisor to review the car’s vehicle history for every repair order. Automating recommendations ensures all relevant services are presented to the customer prior to the visit, improving planning and efficiency.” We’ve put together everything you need to know about recommended repairs in this article. Happy reading! ?? ?? https://lnkd.in/dk_MZHZZ #Automotive #Aftersales #RecommendedRepairs
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The secret to success in the automotive parts aftermarket? It goes beyond just inventory management. In a fast-paced industry, keeping up isn't just about knowing your products. It's about mastering the complex relationships between suppliers, shop owners, and consumers. Understanding these connections is key to truly enhancing the overall customer experience. Want to know more about how you can stay ahead? Check out the full article here: #ADAS #vehiclecalibration #OpusIVS #autocollision
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Are you ready to ???? ?Streamline your aftersales process ?Boost customer satisfaction, ? Unlock new revenue streams? If so, it's time to explore Tjekvik's cutting-edge self-service technology. Key benefits include ?? Enhanced Customer Convenience Offer your customers the flexibility to check in and out at their own pace, from home or using indoor or outdoor kiosks. It eliminates queues and provides a hassle-free experience. ?? Increased Staff Efficiency Tjekvik's technology frees up valuable service advisor time, allowing them to focus on more complex needs and build stronger customer relationships. ?? Maximised Revenue Potential Promote value-added services and products throughout the digital check-in/out process, driving profits from upsells. ?? Data-Driven Insights Tjekvik's analytics provide actionable insights into customer preferences and trends, enabling you to optimise offerings. Dealerships using Tjekvik report significant increases in aftersales efficiency, customer satisfaction scores, and revenue generation. Ready to transform your dealership? Contact Tjekvik today to discover how their innovative solutions can propel your business forward. #Tjekvik #customerexperience #automotivetechnology
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Part 7: OEMs as Market Leaders: Capturing Profits and Customer Satisfaction in the New PPF Landscape Conclusion The series concludes by reiterating the importance of proactive action by both OEMs and PPF manufacturers. As the automotive industry continues to evolve, those who adapt quickly to integrate PPF into their offerings will lead the market, capturing significant profits and enhancing customer satisfaction. The series serves as a comprehensive guide for industry stakeholders, providing insights into the strategic steps necessary to succeed in the shifting landscape of paint protection film. https://lnkd.in/gdu2zFtA #3Dto2D #manunfacture #manufacturing #paintprotectionfilm #paintprotection #ford #Tesla #ferrari #corvette #automotive #cars #automotiveDesign #ProductDevelopment #PatternMaking #industrialdesign #automotiveindustry #digitalpatterns #patternmaking #patternmakingservices
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Are you surprised by this? ?? More than 2000 customers surveyed in the UK and most want a great buying experience. What an opportunity! Personally, I'm not surprised by the claim. The Institute of Customer Service (ICS) has been reporting this for years. They say that over a third of motor consumers are willing to pay more to get more. That's why #DSAutomobiles employ Concierges, not sales consultants. They go the extra mile at every point of the journey; marketing, pre-sales, sales and aftersales, to make sure the client is happy every step of the way. #theartoftravel
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