After a decade of working with lawyers and legal teams, I've noticed a pattern that shows up in almost every practice: the more successful you become, the more pressure you face to take on additional work. It's a seductive trap — after all, saying "yes" to new matters feels like the path to growth. But here's what I've discovered through helping hundreds of legal professionals improve their practices: the secret to getting more done isn't putting more on your plate — it's doing fewer things at once. Every time you say "yes" to a new matter when you're already at capacity, you're actually stealing time and attention from commitments you've already made to existing clients. I call this "delivery debt" — each commitment you make creates a debt that must be repaid through actual delivery of work. And just like financial debt, this compounds in painful ways when you take on too much. The good news? There are proven techniques for limiting your work-in-progress (WIP) that can help you regain control. In my latest podcast episode, I break down practical strategies that have helped my clients move from constantly spinning plates to consistently delivering quality work; all while actually having time to think, plan, and even leave the office at a reasonable hour. The result? Better client outcomes, more predictable delivery, and perhaps most importantly — the ability to leave work at work instead of having it constantly occupy precious mental space. #LegalOps #LawFirmManagement #ProductivityTips #LegalTechnology #Kanban
