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?? AfterShip in the news! ?? We’re excited to share that AfterShip’s recent Shopper Sentiment Survey was featured in Chain Store Age! Our findings revealed that:? ?? Despite some trust issues overall, younger shoppers are embracing social commerce. ??? One-third (34%) of 18- to 34-year-olds shopping on social media weekly. ?? Nearly two-thirds (65%) of this age cohort are likely to continue shopping on social media platforms in the future. Learn more about how shoppers are embracing (or avoiding) social commerce, as well as strategies for retailers to build trust from our own Arinze Okonkwo: https://lnkd.in/gmcjMxb2 Thanks for the feature, Zachary Russell!?

Survey: Shoppers browse on social commerce sites, but shy away from purchasing

Survey: Shoppers browse on social commerce sites, but shy away from purchasing

chainstoreage.com

Troy Storm

Customer Success & Sales Leader Passionate About Customer Advocacy and Sales Excellence

2 周

So how do social platforms build the trust of their target demographic? Is it up to the retailer to build that trust (i.e. advertise "find us on TikTok" sort of thing) or is it up to the social platform themselves to build the trust? I think the two have to work in tandem. The retailer needs to instill confidence of alternate platforms to purchase their goods while the platform needs to instill confidence in a secure purchase.

Colin Loughran

Content Leader | Strategy, Brand, People | Sr. Comms Manager @ AfterShip

2 周

The opportunity is clear: retailers who can?authentically build consumer confidence have the most to gain from the growth of social commerce.

Thanks for sharing our article!

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