Victories.
We all need them - big and small.
For some it is landing the big contract, receiving an industry award, joining a new company or getting that promotion you have been working so hard towards.
Through hard work, we at Veritas Studio Wines have achieved some big victories - “BEST OF” from a local magazine four years running; Yes, sales are strong, despite the industry being sluggish; and I cannot believe it - we will celebrate our 10th anniversary this October.
I am lucky - as we also receive little victories almost every day. Sure, I am simply doing my job the way I do it - which includes greeting customers with a handshake or a hug, a conversation about work, or the kids. And then down to business and picking tonight’s wine.
I remember a lunch I had with an old boss at Madison Square Garden. After an hour or so of catching up over gnocchi and Chianti - explaining what I do, and the day-to-day tasks involved with being a wine merchant - my lunch partner folded his napkin and asked “What is the best thing about what you do?”
Taking a moment - my answer needed to be spot on.
“The best thing about what I do (pausing)… is that I am involved with my customer’s most important decision of their day” - - “What wine to pair with dinner, to celebrate a promotion, to welcome over an old friend, to patch things up with their better half.”
He seemed very satisfied with my response.
It is true - at Veritas Studio Wines - we help complete people’s day on an up note - with a nice glass of wine - to unwind, relax, and reward.
Yes - Best Wine Shop in Hell’s Kitchen is great - Sales growth, media coverage, celebrating our 10th year this Fall - all fantastic.
But the thanks we get from our customers on a day-to-day basis, means as much to us, if not more.
So the next time you’re looking for that big victory that may only come once a year - don’t ignore the little ones - They add up.
Cheers.
Sales Director at Sierra Pacific Windows - Northeast and International
1 个月Well done! An amazing group of people! Wishing you all continued success!