8x8的动态

Fact:??Regular end-to-end CX performance & load testing can reduce customer experience flaws by up to 80%, ensuring a smoother, more reliable customer journey in all your digital & voice channels. When to Prioritize CX Performance & Load Testing: ???Ahead of Seasonal Peaks: Proactively stress-test to avoid bottlenecks and service delays during high-traffic periods. ???Before Major System Updates: Safeguard customer interactions by ensuring your systems can handle changes smoothly. ???When Introducing New Technologies: Ensure new tools like chatbots or IVR systems can perform under pressure from day one. ???During Business Expansions: As your customer base grows, verify your systems can scale without compromising on quality. Proactive performance & load testing is a necessity to keep your CX channels working as you planned. Make it a regular part of your operational checklist! We can help your teams plan and execute their strategy.?Let’s start a conversation:? https://bit.ly/3OBUG2n #PerformanceTesting #ConversationalAI #BotTesting #AutomatedSolutions #Innovation #ConversationalAI #CustomerExperience #CX?#ContactCenter?#DevOps #CCaaS?#IVR?#DigitalTransformation #ChatBot #Omnichannel?#Cloud

A #CustomerDataPlatform has the capability to drive hyper-personalized experiences to each individual customer. This #infographic gives an interesting scenario on the minimum value a business can derive using #hyperpersonalization. https://buff.ly/4ewQLS5 #CDP #personalization #martech #CX

A #CustomerDataPlatform has the capability to drive hyper-personalized experiences to each individual customer. This #infographic gives an interesting scenario on the minimum value a business can derive using #hyperpersonalization. https://buff.ly/42Vyitp #CDP #personalization #martech #CX

It's no secret that #SMS is a powerful tool for customer #engagement. Take your messaging strategy a level higher with multichannel flexibility and cost optimization! With 8x8 Smart Channel Routing, you can lower costs and boost #ROI effortlessly. Find out more here. #CX #CPaaS #API

It's no secret that #SMS is a powerful tool for customer #engagement. Take your messaging strategy a level higher with multichannel flexibility and cost optimization! With 8x8 Smart Channel Routing, you can lower costs and boost #ROI effortlessly. Find out more here. #CX #CPaaS #API

It's no secret that #SMS is a powerful tool for customer #engagement. Take your messaging strategy a level higher with multichannel flexibility and cost optimization! With 8x8 Smart Channel Routing, you can lower costs and boost #ROI effortlessly. Find out more here. #CX #CPaaS #API

It's no secret that #SMS is a powerful tool for customer #engagement. Take your messaging strategy a level higher with multichannel flexibility and cost optimization! With 8x8 Smart Channel Routing, you can lower costs and boost #ROI effortlessly. Find out more here. #CX #CPaaS #API

It's no secret that #SMS is a powerful tool for customer #engagement. Take your messaging strategy a level higher with multichannel flexibility and cost optimization! With 8x8 Smart Channel Routing, you can lower costs and boost #ROI effortlessly. Find out more here. #CX #CPaaS #API

It's no secret that #SMS is a powerful tool for customer #engagement. Take your messaging strategy a level higher with multichannel flexibility and cost optimization! With 8x8 Smart Channel Routing, you can lower costs and boost #ROI effortlessly. Find out more here. #CX #CPaaS #API

It's no secret that #SMS is a powerful tool for customer #engagement. Take your messaging strategy a level higher with multichannel flexibility and cost optimization! With 8x8 Smart Channel Routing, you can lower costs and boost #ROI effortlessly. Find out more here. #CX #CPaaS #API