Fulton Bank is the FIRST bank in the country to provide direct sign language customer service! That’s right, if you bank with Fulton, you can connect with a trained, deaf representative fluent in ASL for any of your online banking needs without involving a third party interpreter, made possible by 360 Direct Access. Available features include: 1. Connect with a deaf representative live in real-time 2. Leave a video message and receive a notification when Fulton Bank has responded? 3. Live chat with a deaf representative Fulton Bank has over 200 financial centers throughout Pennsylvania, Maryland, Delaware, New Jersey, and Virginia. If you want to visit us in person at one of our locations, we also provide on-demand Video Remote Interpreting (VRI) services, using Convo Communications ConvoNow. Give it a try! Visit fultonbank.com and click on the link. Our live support representative is available live Monday to Friday from 10am-4pm EST. Fulton Bank, N.A. Member FDIC. Message and data rates may apply. #DirectVideoCalling #SignLanguage #ASL #CustomerSupport #FultonBank #History
ID: Melissa is wearing a black shirt standing in front of a white background. She signs as captions appear. Some graphics appear behind Melissa, such as a US map, a photo of the widget, Fulton Bank logo, illustration of a representative signing "help," 360 Direct Access logo, big blue "200," Pennsylvania, Maryland, Delaware, New Jersey, and Virginia state maps, Convo logo. The closing screen shows a white background with the widget of Melissa signing "Welcome to Fulton Bank" with black text: Contact Fulton LIVE: 10am-4pm EST. After hours: leave a video message. Blue box with white text: fultonbank.com. Small black text below: Fulton Bank, N.A. Member FDIC. Message and data rates may apply. Next screen shows white background with black text: Visit ANY Fulton Bank Location & Scan QR Code for VRI Services. Blue box with white text: fultonbank.com/Maps-and-Locations. Illustration of a hand holding a phone to show QR code.
Hmm I'm not sure if that was information or a commercial. But either way Ii would sign up if I were within the covered areas!
This is incredible. Big Kudos for providing a more inclusive experience to clients and employees with disabilities Fulton Bank!! What a great Inclusive collaboration 360 Direct Access ?
Branch Operations Lead Manager on Duty at JPMorgan Chase & Co.
1 小时前Accessibility in banking is crucial, and providing ASL interpreters can make a huge difference for the deaf and hard-of-hearing community. Financial wellness should be inclusive for everyone, and breaking down communication barriers ensures that more people can make informed decisions about their money. Great job!