The U.S. Department of Labor has sued UnitedHealth Group for inappropriately denying emergency department claims since 2015, per Bloomberg.
UnitedHealth has used its massive size to torment physician practices across the country. The Secretary of Labor is now calling out UHG on its monopolistic actions.
"An investigation found that UMR denied payment for 'medically necessary claims,' Ruben Chapa, regional director for the Employee Benefits Security Administration in Chicago, said in an email. The department wants to ensure that 'participants in employee benefit plans receive the services that they have contracted for to meet their and their families’ medical needs.'
Regarding emergency visits, UMR’s policies 'failed to consider what a person with average knowledge of health and medicine would think at the time the symptoms present themselves,' according to the Labor Department’s lawsuit. Instead, the company relied on the diagnosis after treatment 'to deny ER claims,' it said.
The unit’s handling of claims violates the Employee Retirement Income Security Act, known as ERISA, which governs self-funded health plans, according to the suit. The department asked the court to order UMR to change its procedures for handling emergency visit and urine drug test claims, and re-adjudicate those denied since 2015."
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American College of Emergency Physicians
American Academy of Emergency Medicine (AAEM)
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Patients and emergency physicians have been harmed by this practice for years - and not just by UHG. I’m glad to see this getting attention so that patients receive the coverage they expect, and physicians are paid for the expert care they give.