Starbucks wait times skyrocket

Waiting 15 minutes or more for your morning coffee sounds nuts to me but it’s becoming increasingly common. Starbucks wait times around the country are getting higher and employees tell Daniela Sirtori that locations are seriously understaffed and that’s why everything is taking so long. This wild stat was a shock: The company has eliminated 29,000 jobs in a year they added 380 locations. Wowsa. (If you’ve frequented one of these new stores, please let me know!) Gift link!

Have you ever waited 15+ minutes for your Starbucks coffee? You're far from alone. One customer we spoke with waited 40 minutes. And some folks are waiting as long as an hour for their iced caramel macchiatos. Baristas say understaffing is contributing to the delays. Some have started to notice fewer workers during certain times of the day, and many say they're struggling to keep up with in-person, drive-thru, mobile and delivery orders. Starbucks says its model ensures stores are appropriately staffed. Executives also made the point that, sometimes, the issues jamming up stores aren't about labor -- in reality, equipment or a less-than-ideal process can be the culprit. The company has a plan to speed up service that includes switching how drinks are made. Unpaywalled link below:

Have you ever waited 15+ minutes for your Starbucks coffee? You're far from alone. One customer we spoke with waited 40 minutes. And some folks are waiting as long as an hour for their iced caramel macchiatos. Baristas say understaffing is contributing to the delays. Some have started to notice fewer workers during certain times of the day, and many say they're struggling to keep up with in-person, drive-thru, mobile and delivery orders. Starbucks says its model ensures stores are appropriately staffed. Executives also made the point that, sometimes, the issues jamming up stores aren't about labor -- in reality, equipment or a less-than-ideal process can be the culprit. The company has a plan to speed up service that includes switching how drinks are made. Unpaywalled link below:

Have you ever waited 15+ minutes for your Starbucks coffee? You're far from alone. One customer we spoke with waited 40 minutes. And some folks are waiting as long as an hour for their iced caramel macchiatos. Baristas say understaffing is contributing to the delays. Some have started to notice fewer workers during certain times of the day, and many say they're struggling to keep up with in-person, drive-thru, mobile and delivery orders. Starbucks says its model ensures stores are appropriately staffed. Executives also made the point that, sometimes, the issues jamming up stores aren't about labor -- in reality, equipment or a less-than-ideal process can be the culprit. The company has a plan to speed up service that includes switching how drinks are made. Unpaywalled link below:

Have you ever waited 15+ minutes for your Starbucks coffee? You're far from alone. One customer we spoke with waited 40 minutes. And some folks are waiting as long as an hour for their iced caramel macchiatos. Baristas say understaffing is contributing to the delays. Some have started to notice fewer workers during certain times of the day, and many say they're struggling to keep up with in-person, drive-thru, mobile and delivery orders. Starbucks says its model ensures stores are appropriately staffed. Executives also made the point that, sometimes, the issues jamming up stores aren't about labor -- in reality, equipment or a less-than-ideal process can be the culprit. The company has a plan to speed up service that includes switching how drinks are made. Unpaywalled link below:

Have you ever waited 15+ minutes for your Starbucks coffee? You're far from alone. One customer we spoke with waited 40 minutes. And some folks are waiting as long as an hour for their iced caramel macchiatos. Baristas say understaffing is contributing to the delays. Some have started to notice fewer workers during certain times of the day, and many say they're struggling to keep up with in-person, drive-thru, mobile and delivery orders. Starbucks says its model ensures stores are appropriately staffed. Executives also made the point that, sometimes, the issues jamming up stores aren't about labor -- in reality, equipment or a less-than-ideal process can be the culprit. The company has a plan to speed up service that includes switching how drinks are made. Unpaywalled link below:

Have you ever waited 15+ minutes for your Starbucks coffee? You're far from alone. One customer we spoke with waited 40 minutes. And some folks are waiting as long as an hour for their iced caramel macchiatos. Baristas say understaffing is contributing to the delays. Some have started to notice fewer workers during certain times of the day, and many say they're struggling to keep up with in-person, drive-thru, mobile and delivery orders. Starbucks says its model ensures stores are appropriately staffed. Executives also made the point that, sometimes, the issues jamming up stores aren't about labor -- in reality, equipment or a less-than-ideal process can be the culprit. The company has a plan to speed up service that includes switching how drinks are made. Unpaywalled link below:

Have you ever waited 15+ minutes for your Starbucks coffee? You're far from alone. One customer we spoke with waited 40 minutes. And some folks are waiting as long as an hour for their iced caramel macchiatos. Baristas say understaffing is contributing to the delays. Some have started to notice fewer workers during certain times of the day, and many say they're struggling to keep up with in-person, drive-thru, mobile and delivery orders. Starbucks says its model ensures stores are appropriately staffed. Executives also made the point that, sometimes, the issues jamming up stores aren't about labor -- in reality, equipment or a less-than-ideal process can be the culprit. The company has a plan to speed up service that includes switching how drinks are made. Unpaywalled link below:

Waiting 15 minutes or more for your morning coffee sounds nuts to me but it’s becoming increasingly common. Starbucks wait times around the country are getting higher and employees tell Daniela Sirtori that locations are seriously understaffed and that’s why everything is taking so long. This wild stat was a shock: The company has eliminated 29,000 jobs in a year they added 380 locations. Wowsa. (If you’ve frequented one of these new stores, please let me know!) Gift link!