课程: The Art and Craft of AI for Business Resilience

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Preparing for AI challenges: Pre-crisis actions

Preparing for AI challenges: Pre-crisis actions

课程: The Art and Craft of AI for Business Resilience

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Preparing for AI challenges: Pre-crisis actions

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- Welcome to a simulated journey of innovating a simple AI service to enhance our customer support team's productivity. We're guided by the Plan-Do-Check-Act Cycle. Plan, Do, Check, Act, a globally recognized framework, and also embraced by the UK's National Health Service. Plan-Do-Check-Act underscores the importance of continuous improvement and adaptability for operational resilience. In this initial phase of plan, also known as pre-boom, our focus sharpens on meticulous planning. Pre-boom means you have the forest, pre-boom, boom happens, ah, during boom, and then you have to figure out how to recover, that's after boom, or pre-Boom, we're in the plan phase. This stage sets the groundwork before our new AI service brings into action, marking the boom of deployment. By anchoring our efforts in Microsoft's responsible AI principles, we aim to ensure our deployment is as safely grounded as it is impactfully innovative. We'll be using security and reliability, two principles in…

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