课程: The Art and Craft of AI for Business Resilience

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Fortifying AI systems: Post-event recovery actions

Fortifying AI systems: Post-event recovery actions

- In this reflective post boom phase, we focus on the last two critical aspects of the plan, do, check, act, cycle. Check and act. It's all about evaluating our AI services performance and then applying these insights to refine our strategies going forward. First, we measure our outcomes against the goals. We set them at the beginning. We see what we did right, and if we miss something. This step is crucial. It gives us clarity on how our AI service has transformed the predictivity landscape for our customer support professionals. It's really important. It also helps us ensure that our adherence to responsible AI principles remains firm and unwavering. For performance analysis, we delve into the data. This involves a rigorous check of how well the AI service has aligned with our objectives, similar to our approach for any digital product or service. Next, we revisit our commitment to fairness. It's vital to check if the AI service has maintained equitable treatment across all user…

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