课程: Systems Thinking for Product Designers
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Defining functional conflict
- [Instructor] Within the TRIZ theory of inventive problem-solving, innovation is problem-solving in response to functional conflict. The idea is that there are functions that we want, but in the process of writing those functions, we add additional functions, which are harmful or have unwanted effects. This creates the conflict. Let's look at some examples of what this means. Imagine you have an ice cream cone. You need to keep the ice cream cone from melting, so you build an insulated box around it. But now the insulin box prevents you from eating your ice cream cone. This is a silly example, but it captures the essence of functional conflict. If we could simply put the ice cream cone in an insulated box, there would be no more need for innovation. It's a functional conflict. The need to both keep the ice cream cold and access it so it can be eaten that drives the need for innovation. So what does the innovation…
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