课程详情
Professionals often want to have the hard conversations, but they may stumble over the actual words they should use. In this course, executive coach and leadership development expert Alisa Cohn presents scripts that you can use in the most common, most delicate, and most difficult workplace scenarios. Practice how to terminate someone, as well as the conversation to have before you terminate someone. Learn how to lay someone off with compassion. Explore scripts for positive feedback and for direct, diplomatic, difficult feedback. Rehearse ways to hold someone accountable without making them feel bad, then dive into scripts such as telling someone you’re putting a new leader over them, handling it when an employee gets defensive or starts to cry, and telling someone they didn’t get the promotion without demotivating them. Go into delicate conversations well-prepared to say exactly what you need to say, in the best ways possible.
This course is part of a Professional Certificate from LinkedIn Learning.
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Shevone Lord-Corbin, FCCA, Msc.
Shevone Lord-Corbin, FCCA, Msc.
Leadership I International Finance I Donor Reporting I Risk I Assurance I Forecasting I People Management
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内容
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- 知识测验 4 个测验
- 随时随地学习 可在平板电脑和手机上访问
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