课程: Preventing Harassment in the Workplace (2018)

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Address all bad behavior, even incivility

Address all bad behavior, even incivility

课程: Preventing Harassment in the Workplace (2018)

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Address all bad behavior, even incivility

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- As an expert in workplace bullying, I get calls all the time from HR professionals who tell me they've had a bully amongst them for years but this person finally did something that crossed the line, so now they're seeking coaching. For example, Frank's been having angry outbursts for years, and someone finally had the guts to file a hostile work environment complaint with HR. Frank is an equal-opportunity yeller though, so the investigation finds no illegal behavior. In other words, legally it's only a hostile work environment or harassment if Frank's yelling only at one group of people, only women, only people over 40, only Asians. If he's just a yeller in general, then legally, it is not harassment and not a hostile work environment. Legal or not though, Frank's behavior feels hostile to everyone around, so HR decides to get a coach, me, to help Frank get control. Now, these HR people who call me are the same HR people…

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