课程详情
When it comes to negotiation, shifting your mindset from "a battle to be won" to "a problem-solving conversation" can improve your results dramatically. In this course, leadership coach, negotiation expert, and author Lisa Gates demonstrates the core skills of interest-based negotiation to get win-win outcomes every time. Learn a step-by-step strategy for negotiating everyday workplace issues, from asking for a raise or promotion to pitching ideas and resolving conflict. Lisa covers techniques such as diagnostic questions, anchoring, framing, and labeling, which help you navigate impasse and generate satisfaction on both sides of the bargaining table. Along the way, discover how to prepare for a negotiation, cultivate your influence, get into a zone of agreement even when you have to say "no," and negotiate remotely over phone or email. Lisa also shares her best negotiation tips and tricks and provides worksheets to practice your skills.
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学员评价
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Ninsiima Racheal
Ninsiima Racheal
Virtual Assistant at Alx
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Riza Paras
Riza Paras
Operations Supervisor at Accenture
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Tiffany Jackson
Tiffany Jackson
Office Administrative Assistant at Metro Nashville Public Schools | Financial Transactions and Reporting Expert
内容
课程内容
- 边学边练 2 个练习文件
- 知识测验 6 个测验
- 随时随地学习 可在平板电脑和手机上访问
- 了解最新知识 继续教育单元