课程: Nano Tips for Influencing Those More Senior Than You with Shadé Zahrai

Responding when you don't know all the answers

- How to reply when you're caught off guard with a question you don't know how to answer? Instead of freezing or fumbling and trying to make up an answer, be prepared and poised with these three responses. If you're unsure about an answer. That's an excellent question. I'll look into it and get back to you by the end of the day. If they spot an error in your presentation or report. Thank you for pointing that out. That's an oversight. We'll make sure the team corrects it ASAP. If the question is outside your realm of expertise. I appreciate you bringing that up. That's outside my immediate area of expertise. I'll connect you with someone better suited to answer. Be upfront about what you know and commit to follow up. This demonstrates integrity and confidence.

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