课程: Nano Tips for Influencing Those More Senior Than You with Shadé Zahrai

Focusing on their goals to increase buy-in

课程: Nano Tips for Influencing Those More Senior Than You with Shadé Zahrai

开始一个月试用

Focusing on their goals to increase buy-in

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- One of the most common oversights people make that can significantly reduce their ability to influence is failing to connect their pitch to leadership's goals. So before any pitch, make sure you first answer these two questions. One, what are their goals? And two, how does the proposal support achieving these goals? For example, you propose a new employee engagement program to the head of customer satisfaction, saying, this program will help boost employee engagement and morale. Saying that alone doesn't connect the dots to why it's important for customer satisfaction. But if you added, and we know that high engagement improves customer service and increases our NPS scores. Now, that's something they'd want to listen to.

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