课程: Nano Tips for Communicating with Confidence with Selena Rezvani

How to respond to pushy communicators

课程: Nano Tips for Communicating with Confidence with Selena Rezvani

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How to respond to pushy communicators

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- Do you ever deal with pushy communicators? Try the broken record technique with them. This is an assertiveness technique that works well with people who refuse to accept your point of view. So let's say you're negotiating some deal terms with a pushy vendor. You want to convey to them that you will not be deflected or change your position. So stay true to your main point by repeating it multiple times, like a broken record. The first time you might say, "No, it's too expensive." The next time you might say, "I know it's a good value, but it's too expensive." The third time you might say, "I understand the finance deals, but it's too expensive." This is really effective with people who twist your words or push you around verbally. Doing this ensures that there is no other interpretation of what you mean. Try it. It works.

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