Draft and summarize messages in Outlook

- Copilot in Outlook can help you draft email messages or get summaries of messages that you've received. Copilot works in Outlook for Windows, Outlook for Mac, and even Outlook on the web. First, I'll select a message in my inbox, and above the message, there is an option to summarize it using Copilot. Now, this may not work on some very short messages, and it's really most useful when you have an ongoing conversation with several messages and replies, like this one. So I'll click that button to get the summary, and instead of reading through all the messages and replies in this conversation, I can read the summary and I will probably find the information that I need. Next, let's compose a new message. I'll add somebody to the recipient field, then type in the subject line. And when you're ready to actually write the message, Copilot can save you time by writing a draft for you. First, make sure your cursor is in the body of the message, and in the ribbons at the top, make sure that the message ribbon is selected. Then you should see the Copilot button, and when you click that, a menu opens and you can choose Draft with Copilot. Or there's another way to do this. Back in the body of the message, before you type anything else, you can type the slash key to open this menu, and you can choose Draft with Copilot here. And in this field, you can describe the draft that you want. The more detail you give, the more effective the draft will be. So I'll type, "We'll be posting job listings for new financial advisors soon. Write an email to Stewart outlining the main requirements for this role." Then I'll click Generate. Take a close look at the draft that it generates. If you need something different, you can click the Retry button and that will generate a new draft based on the same prompt. There's also a button here, which opens a menu where you can make changes to the length or tone of the draft. You may see this button, or you may see these options in another menu, depending on whether you're using Outlook on Windows or on a Mac. When you have a draft that you like, you can click Keep It, and it places that text in the body of your email message. Now, you should always review and revise these drafts. In this case, Copilot found the information it needed from the internet. But I have a nice structure to the draft and some very useful information that I can use as a starting point. And finally, Copilot can help you revise messages that you write yourself. So I'll go to my drafts folder and open a draft that I was working on earlier. So I've already typed my message here. And at the top in the message ribbon, I'll click the Copilot button and choose Coaching by Copilot. This will review the text that you've written and may give you several suggestions for how you can improve your message. You can review these edits, or if you just want to apply all of the suggested changes, you can click the Apply All Suggestions button. And if you want, you can click the Replace button to replace your original text with this revision. These tools have the potential to really streamline the time you spend in Outlook by summarizing incoming messages and helping you write the messages that you send.